What are the responsibilities and job description for the Future Opening: Medical Front Office Receptionist position at Dr. Torres and Associates, PLLC?
Benefits/Perks
- Competitive Hourly Pay
- Career Development Opportunities
- Fun and Energetic Environment
- Monday - Friday, NO weekends
- Closed on major holidays with pay after 90 days
Job Summary
Well-established Internal Medicine private practice looking to hire a friendly, welcoming Medical Front Office Receptionist to join our team!
As the Medical Front Office Receptionist for our busy private practice, you will be the first point of contact for our patients. You will greet patients as they arrive and help in the following areas: check in, collect copay/balance, post to patient's account, schedule appointments, and answer phone calls, as well as attend to the needs of the patient. The ideal candidate is a team player who has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments and maintain the appointment calendar
- Verify patient insurance information and collect co-pays or payments
- Maintain patient records and ensure accuracy of information
- Assist with medical administrative support tasks as needed
- Follow HIPAA guidelines to ensure patient confidentiality
- Provide excellent customer service and address patient inquiries or concerns
- Maintain the waiting room
- Filing, scanning, faxing
Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments and maintain the appointment calendar
- Verify patient insurance information and collect co-pays or payments
- Maintain patient records and ensure accuracy of information
- Assist with medical administrative support tasks as needed
- Follow HIPAA guidelines to ensure patient confidentiality
- Provide excellent customer service and address patient inquiries or concerns
- Maintain the waiting room
- Filing, scanning, faxing
Experience:
- Previous experience working as a front desk receptionist in medical office, or similar setting is preferred
- Familiarity with medical terminology and procedures is a plus
- Proficiency in using office software systems, such as Greenway or other electronic health record systems, is desired
- Strong organizational skills and attention to detail are essential for managing patient records and appointment schedules
- Familiarity with Medicare Annual Wellness visits and PQRS measures/attestations preferred
This position requires a professional demeanor, excellent communication skills, and the ability to multitask in a fast-paced environment. The ideal candidate will be reliable, punctual, and able to work well both independently and as part of a team.
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Responsibilities
- Two or more years of customer service experience is preferred
- Previous experience as a receptionist is preferred
- Excellent communication skills (written and verbal) with a focus on customer service
- Strong work ethic and positive attitude
- Familiar with computers and scheduling software
- Excellent multi-tasking skills
Compensation: $14.50 - $16.50 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Medicine Specialists
Louis A. Torres Jr., M.D., F.A.C.P. - Medical Director
Louis A. Torres Jr., M.D., F.A.C.P. - Medical Director
Dr. Torres graduated from the University of Texas Medical School in 1986. He completed his internship and residency at the Methodist Dallas Medical Center. As a Board-Certified physician and having achieved the esteemed Fellowship in the American College of Physicians, Dr. Torres focuses on a thorough approach and philosophy of treating the “whole” patient to help reduce the fragmentation of healthcare his patients would otherwise need.
He has received many awards including the Decade of Service Award by the Texas Society of Internal Medicine, the Community Based Teaching Award, the America’s Top Physicians Designation, the Patient Choice Award, Compassionate Physician Award, Top Doctors in America Award and Top Doctors in Integrative Medicine Award. In addition to 30 years' experience as a Board-Certified Internist, he also holds certifications in age management, hormonal optimization, colorectal cancer screening and prevention, regenerative medicine and much more. He is also an expert at promoting Wellness Programs to help his patients have an optimal life experience. Dr. Torres currently serves his patients at his private practice in Plano, Texas, and has been rated 5 stars by patients who applaud his compassion and expertise.
Salary : $15 - $17