What are the responsibilities and job description for the Mental Health Practice Manager position at Dr. Stephen J. Oreski LCSW & Associates?
Why Join Us
- Boutique, high-end psychotherapy practice (not a high-volume clinic)
- Direct collaboration with ownership—your ideas will be implemented
- Fast-growing organization with strong upward mobility
- Modern, thoughtfully designed office environment
- Meaningful work improving client care
Position Overview
We are seeking a high-level Practice Manager to oversee operations, lead our administrative team, and manage both day-to-day office performance and facility operations.
This role requires someone who can drive efficiency, maintain a premium client environment, and build scalable systems.
Core Responsibilities
- Lead daily operations (scheduling, front desk workflows, staff coordination)
- Manage billing, collections, and revenue cycle performance
- Supervise and develop administrative staff
- Track and report KPIs (show rates, collections, clinician utilization)
- Ensure HIPAA/OSHA compliance
- Oversee social media nad community outreach efforts
Facility & Office Management
- Oversee the physical office environment, ensuring a clean, organized, and high-end client experience
- Coordinate maintenance, repairs, and vendor relationships (cleaning, IT, utilities, etc.)
- Manage office supplies, equipment, and inventory
- Ensure safety standards and workplace compliance are consistently met
- Proactively identify and resolve facility-related issues
- 3 years in healthcare or mental health office management
- Experience with billing, collections, and insurance workflows
- Experience overseeing office or facility operations (vendors, maintenance, etc.)
- Proven leadership managing administrative teams
- Knowledge of HIPAA compliance
- Strong organizational and problem-solving skills
- Strong Tech proficiency (EMR/EHR, Google Workspace, Excel, etc)
Preferred
- Mental health or private practice experience
- Experience improving systems and workflows
- Familiarity with KPIs and operational dashboards
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8-hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed