Front Desk Receptionist for Dental

Job Overview
We are seeking a dedicated and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service and administrative support. This role requires proficiency in various medical office systems and a strong understanding of medical terminology. The Front Desk Receptionist will play a vital role in ensuring smooth operations within our clinic or medical office.

Responsibilities

• Greet patients and visitors warmly, ensuring a positive first impression.
• Manage multi-line phone systems to handle incoming calls efficiently.
• Schedule appointments and manage the calendar for healthcare providers.
• Verify patient insurance information and assist with insurance verification processes.
• Maintain accurate medical records and documentation in compliance with HIPAA regulations.
• Process medical billing and coding using systems such as Epic, Meditech, or Athenahealth.
• Review documentation for accuracy, including CPT coding, ICD-9, and ICD-10 codes.
• Assist with patient intake processes and care plan management.
• Provide clerical support including filing, typing, and data entry using Microsoft Office applications.
• Handle patient inquiries with professionalism and confidentiality.
• Collaborate with healthcare staff to ensure seamless patient service.

Experience
Candidates should possess the following skills and experience:

• Previous experience in a medical office or clinic setting is preferred.
• Familiarity with electronic health record (EHR) systems such as eClinicalWorks or Dentrix is advantageous.
• Knowledge of medical terminology, coding (ICD coding), and documentation review is essential.
• Bilingual candidates are encouraged to apply to enhance communication with diverse patient populations.
• Strong computer skills, including proficiency in Microsoft Office Suite.
• Excellent phone etiquette and customer service skills are required.
• Experience with health information management or administrative support in a healthcare environment is a plus. Join our team as a Front Desk Receptionist where you can make a difference in the lives of patients while developing your career in the healthcare field!

Job Type: Full-time

Pay: $12.00 - $17.00 per hour

Work Location: In person

Salary : $12 - $17