Medical Assistant / Patient Care Coordinator (Wellness & Aesthetics)

Read This Before Applying

This is NOT the right position for everyone.

We are looking for the rare person who is:

• Naturally intelligent
• Extremely personable
• Quick-thinking
• Polished and professional in presentation
• Exceptionally friendly and conversational
• Sales-oriented without sounding “salesy”
• Calm under pressure
• Highly organized
• Able to learn very quickly
• Able to multitask in a fast-paced medical and aesthetics environment

If you struggle with:

• Communication
• Grammar
• Speaking professionally
• Learning computer systems
• Handling stress
• Multitasking
• Talking confidently to patients
• Remembering details
• Looking polished and professional
• this is probably NOT the right fit.

We are NOT looking for someone who simply wants “a job.”
We ARE looking for someone who wants a career, income growth, long-term stability, and a fun, high-end wellness/aesthetics environment.

Who Excels Here

The people who succeed in this role are usually:

• Fast learners
• Naturally persuasive
• Well-spoken
• Confident but friendly
• Sharp and observant
• Self-motivated
• Professional in appearance
• Able to “read the room”
• Comfortable talking to all personality types
• Interested in aesthetics, wellness, beauty, anti-aging, fitness, and patient transformation

You do NOT need to know everything on day one.

However, you DO need to demonstrate real-world examples of:

• Intelligence
• Adaptability
• Coachability
• Emotional maturity
• Problem-solving ability
• Personal accountability
• High-level communication skills
• Exceptionally friendly and natural conversational ability

We use behavioral interviewing techniques during the hiring process. Applicants should be prepared to provide specific real-life examples demonstrating:

• How they handled difficult situations
• How they learned quickly in a new environment
• How they dealt with conflict professionally
• How they solved problems independently
• How they communicated with upset or anxious customers/patients
• How they adapted to rapid change or high-pressure situations
• How they contributed to team success

We are specifically looking for people who communicate at a high, polished, colloquial, and exceptionally friendly level — someone patients naturally feel comfortable with within minutes of meeting them.

Communication Standards

You MUST:

• Speak fluent, clear American English
• Write professionally using proper grammar and spelling
• Be comfortable answering phones throughout the day
• Communicate professionally with patients, providers, pharmacies, and insurance companies
• Understand and explain detailed medical and aesthetic information clearly and confidently
• Be certified and highly proficient with phlebotomy
• Be extremely proficient with using multiple forms of AI and being able to review and correct AI responses as necessary. Experience with multiple versions of AI is preferable (Not just ChatGPT or Gemini)
• MS Excel (Extremely Proficient) not just data entry
• MS Word (Extremely Proficient) understanding how to format documents, change fonts, colors, insert objects, videos, pictures, format columns, and other advanced functions
• MS PowerPoint (Proficient)
• Be able to learn and master EHR systems. Practice Fusion experience is a bonus.

Bilingual applicants are strongly encouraged to apply.

Pay: $16.00 - $22.00 per hour

Benefits:

• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• On-the-job training
• Vision insurance
• Wellness program

Application Question(s):

• Are you willing to submit to a background check?
• Are you willing to submit to drug screening?

Education:

• High school or equivalent (Required)

Experience:

• Related: 1 year (Required)
• Phlebotomy: 2 years (Required)

License/Certification:

• Certified Medical Assistant (Required)

Ability to Commute:

• Gulfport, MS 39503 (Required)

Work Location: In person

Salary : $16 - $22