Service Engagement Coordinator

Summary

Provides administrative, logistical, and operational support for Local and Global Service initiatives within Spiritual Life. This role manages project logistics, coordinates training and events, supports application and interview processes, and ensures smooth implementation of service programming that mobilizes California Baptist University students, faculty and staff in the fulfillment of the Great Commission and Christian service.

Essential Duties And Responsibilities

include the following. Other duties may be assigned.

• Assist in execution of project logistics for ISP and Local Service, including travel and accommodation arrangements, visas, budget tracking, risk management, and related elements.
• Manage ISP support-raising training and monitors student progress.
• Assist in management of logistics for participant placement of students onto teams.
• Coordinate and assist in planning and execution of Global and Local Service events such as, but not limited to CBU Serves, Team Reveal, Merry & Bright, Serve Kickoff and Global Training Weekend and other campus-wide service initiatives.
• Assists in communication with and preparation of field personnel to ensure proper project implementation.
• Assists in execution of logistics for the ISP application/interview process including the organization of student application files (ensuring confidentiality of records) and notification of student applicants and other related programming.
• Participate in International Service Projects recruiting and interview process of ISP applicants as needed.
• Coordinate project logistics for Local Service initiatives, including transportation, schedules, budgets, and risk management.
• Maintain ongoing Local Service opportunities for students with our ministry partners through the CBU website, maintaining the partnership form and process.
• Facilitate Local Service opportunities for campus clubs and athletic teams.
• Manage Local and Global Service event logistics including scheduling, venue coordination, volunteer mobilization, communication, supplies, and day-of execution.
• Implements assessment tools and processes for Local and Global Service events and programming as advised by Director of Service Engagement.
  
  

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to stand, walk, sit; and requires sufficient hand, arm, and finger dexterity to operate computer keyboard, typewriter or other office equipment. Requires visual acuity to read words and numbers and speaking and hearing ability sufficient to communicate in person or over the phone. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Work is normally performed in a typical interior/office work environment, with minimal exposure to health or safety hazards.

Supervisory Responsibilities

This position could be responsible for assigning work and/or giving directions to part-time Student Workers and Graduate Assistants, to complete office work assignments.

Other Knowledge Skills And Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Demonstrated commitment to living and upholding the University’s Christ‑centered mission, values, and goals, including required membership in a Southern Baptist church.
• Strong leadership, coordination, and organizational abilities, with skill in planning, developing, and managing multiple projects, events, and meetings.
• Excellent interpersonal, communication, and collaboration skills for working effectively with a diverse community of students, faculty, and staff.
• Ability to exercise sound administrative judgment, maintain confidentiality, and make procedural decisions on sensitive issues.
• Proficiency with personal computers and related software applications, along with strong skills in creating, composing, and editing written materials.
• Solid knowledge of business practices, English, arithmetic, budgeting procedures, and general office methods.
• Ability to gather, analyze, and compile information; prepare reports; and maintain accurate record keeping systems and documentation.
• Strong attention to detail, organization, and ability to interpret, adapt, and apply guidelines and procedures.
• Ability to resolve customer concerns and provide excellent service.
• Member of a Southern Baptist Church.
  
  

Education and/or Experience

Bachelor’s degree from four-year college or university; and one to two years related experience with cross-cultural ministry and/or training; or equivalent combination of education and experiences.