What are the responsibilities and job description for the Administrative Assistant position at DR Plumbing Heating & Air?
Support daily office operations by managing customer communication, scheduling field technicians, and processing financial paperwork. Key duties include answering phones, dispatching service calls, and updating job records.
Job Responsibilities
- Customer Service: Answer incoming phone calls, respond to emails, and schedule service or maintenance appointments.
- Dispatch Support: Monitor daily dispatch boards, track field technician locations, and update routes as needed.
- Record Keeping: Enter job details, maintain customer history, and process billing, invoices, or accounts receivable.
- General Office: Order office and warehouse supplies, file paperwork, and support management.
Required Qualifications
- Education: High school diploma or equivalent.
- Computer Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Communication: Strong verbal and written skills with a professional, customer-friendly phone demeanor.
- Experience: Prior office, receptionist, or customer service experience; familiarity with plumbing and HVAC terminology is a strong plus.
This position will be a part time postion of 30 hours per week. We offer Health Insurance, Dental Insurance, Matched retirement, and Accident insurance. Pay will be based on experience and the employee's skill set.
Pay: $15.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Retirement plan
Work Location: In person
Salary : $15 - $20