What are the responsibilities and job description for the Office Assistant position at Dr. Oetker?
Office & Administration | Naperville | Full Time | Permanent
Wilton is a global heritage brand with a 95-year history in baking and decorating. As part of the Dr. Oetker family, Wilton aspires to be the most influential and successful cake decorating brand, sparking more ways to create sweeter moments both in the kitchen and the workplace. Learn more about Wilton at
Description
We are seeking an enthusiastic, high-energy, customer-focused and highly professional office assistant to join our team in our Corporate Headquarters in Naperville, IL. This assistant will be a key player in ensuring the success of daily office operations and activities. They will be the “face” of Wilton Brands LLC as they greet visitors with a smile in their voice! This role focuses on 4 main responsibilities: Reception duties, Office Support, Expenses Management, and Support for Communications and Events.
Ingredients
- Provide basic concierge services, adhering to policies for visitors and Wilton School students, managing solicitors as well as answering/routing incoming calls on the general phone line.
- Managing all office inventory (office refreshments, coffee, bathrooms, paper products, and office supplies) and stocking all areas.
- Maintaining office décor and upkeep of common areas (conference rooms, collab space, hot desk area).
- Manage mailroom, deliveries and dock activity.
- Manage employee badges including creating new employee badges, reprinting lost badges, tracking of guest badges, and badge access system maintenance.
- Placing orders for cross-functional team members.
- Expense Reporting of all corporate credit card transactions.
- Creating and managing Purchase Orders for office expenses.
- Assist with quarterly communications such as Office Newsletter and Touchbase meetings.
- Assist with execution of company-wide philanthropic events and Naperville Office in-office activities.
- Respond to consumer inquiries in a timely manner and in the brand tone of voice.
Equipment
- Some college education preferred.
Instructions
- High proficiency in MS office, specifically excel, along with strong analytical capabilities.
- Exceptional interpersonal skills, including strong written and verbal communication.
- Must possess strong computer skills; SAP experience preferred.
- Ability to develop & maintain relationships while collaborating cross-functionally within areas of the business.
- Demonstration of growth mindset by embracing the qualities of agility, curiosity, accountability, and innovation consistent with Wilton’s Culture Recipe.
Baking Conditions
- Professional office environment, sedentary in nature.
- Routinely use standard office equipment such as (laptop computers, monitors/keyboards, printers, and telephones).
- Processes information and communicates effectively with others.
- Ability to travel domestically or internationally as needed.
Rewards
Pay Transparency Wage Tier*: I
#LI-Onsite
Wilton offers great benefits that allow you to manage your well being and work/life balance, ensuring you can be your best self at work. Our comprehensive benefits package includes, for eligible employees: paid time off, medical/dental/vision insurance, 401(k), and wellness programs. A full list of benefits will be provided to eligible employees at initial offer.
Wilton values an engaging in-person work environment with focus on cross-functional collaboration and problem solving. We also recognize the need for workplace flexibility. This is why Wilton offers a hybrid schedule with the ability to work half a day on Fridays.
- The base pay offered to the successful candidate will be reviewed and determined based on a variety of factors, including relevant skills, experience, business needs, geographical location, and internal equity. At Wilton, we aim to offer a fair and competitive compensation package tailored to each candidate’s unique background and the specific needs of the role. All compensation decisions are made with careful consideration of these factors, and it is not unusual for individuals to be hired at the top wage tier that reflects their education, experience, and the role requirements. Our IL Benefit and Transparency information can be found here (2025-Benefits-and-Pay-Transparency.pdf).
Wilton is an equal employment opportunity employer. We attract and retain the best qualified people without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, individuals with disability or veteran status as provided by law. Wilton Industries is an Equal Employment Opportunity Employer/Disability/Veteran.
For applicants or employees who are disabled or require a reasonable accommodation for any part of the application or hiring process, you may request assistance via email at TalentAcquisition@wilton.com.
Contact
Wilton Industries Inc.
Wilton Talent Acquisition Team
800.794.5866
E-mail: TalentAcquisition@wilton.com