What are the responsibilities and job description for the Office Manager position at Dr Lane & Associates?
Now Hiring : Office Manager - High Point
We are searching for a passionate, driven Office Manager to lead our office and help create an exceptional experience for both patients and team members.
Position Overview
As the Office Manager, you will provide both strategic leadership and hands-on oversight, ensuring seamless daily operations while fostering a professional, welcoming, and high-performing workplace environment.
What You Will Do:
Lead day-to-day office operations including scheduling, productivity, collections, receivables, and expense control
Drive new patient growth through community outreach and collaboration with marketing
Oversee the office’s online reputation and empower the team to earn 5-star patient experiences
Coach, mentor, and inspire team members while ensuring compliance with company policies
Handle daily closings, deposits, and end-of-month reporting in collaboration with the Regional Director
Address patient and team concerns with professionalism, compassion, and confidence
Provide ongoing staff training and development beyond initial onboarding
Maintain appropriate doctor-to-patient ratios for optimal efficiency and care
Lead daily morning huddles and conduct engaging monthly staff meetings
Manage quarterly inventory and office supply needs
Participate in corporate initiatives and company-wide communications
Other duties as assigned
What We’re Looking For :
High School Diploma or GED required
Minimum 2 years of dental office experience required
2 years of dental management experience
Strong leadership, coaching, and team-building skills
Excellent communication and interpersonal abilities
Confident problem-solver with proven conflict resolution skills
Professional, patient-focused, and service-driven mindset
Comfortable with dental software and computer systems (Denticon experience is a plus!)
Ability to lift 15–20 lbs
Why You’ll Love It Here:
We believe great leaders deserve great support and perks that actually matter.
Competitive Pay!
Quarterly Performance Bonus Potential!
Comprehensive Insurance after 90 days (Health, Dental, Vision, Life, Disability, FSA & more)!
401(k) with Employer Contribution!
Paid Holidays & PTO!
Fridays off at 2 PM!
Uniform Allowance!
In-house paid training & professional development!
Fun company events & social media campaigns!
Volunteer opportunities (earn Smile Squad Points for rewards!)
Birthday & Work Anniversary gifts straight from ownership!
and so much more!