What are the responsibilities and job description for the Front Office Manager position at Dr. Katie To?
The Front Office Manager oversees the daily operations of the front desk and ensures a seamless experience for guests. This role involves managing staff, coordinating with other departments, and maintaining high standards of customer service in a busy environment.
Responsibilities
- Supervise front office staff and schedule shifts
- Ensure excellent guest service and handle guest complaints promptly
- Coordinate check-in and check-out procedures efficiently
- Maintain accurate records of bookings and room assignments
- Collaborate with housekeeping and maintenance teams for smooth operations
- Train and support front office personnel
- Manage billing and payments at the front desk
- Monitor and improve front office processes and guest satisfaction
If you Interested this position , Please send your resume to info@thecareer-builder.com
Thank you
Salary : $22 - $29