SALES MANAGER

Job Purpose: Secure new volume accounts; grow positive relationships with assigned existing accounts; assure positive recognition within the local community for the hotel.

Job Responsibilities:

• Solicit, negotiate and generate contracted revenues from volume prospects that meet criteria established in the hotel business plan.
• Employ revenue management techniques to recommend corporate rate proposals.
• Accurately prepare and present Requests for Proposals so that both client and hotel receive a good value.
• Prospect for new contract business using a wide variety of methods including phone calls, outside sales calls, attending community functions, internet prospecting, supplier partnerships, trade journals, etc.
• Develop, implement and constantly modify sales action plans.
• Manage and maintain an accurate and up-to-date contact management system.
• Negotiate and close contracts that meet the hotel’s business plan objectives. Desired arrival, departure and volume patterns must be met.
• Internally communicate client requirements, thereby insuring all information is accurate between client and hotel staff.
• Coordinate and participate in target market trade shows and sales blitzes.
• Conduct competitive analysis and maintain competitor files in order to be able to compete successfully.
• Maintain good rapport with local civic groups and companies.
• Other duties as assigned.

Job Skills:

• Computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s).
• Ability to exercise excellent communication, presentation, organization, time management and listening skills.
• Ability to use analytical skills for measuring business potential and value to the hotel.

Discretion & Independent Judgment:

• Negotiate and close contracts that meet the hotel’s business plan objectives.
• Solicit, negotiate and generate contracted revenues from volume prospects that meet criteria established in the hotel business
• Develop, implement and constantly modify sales action plans.
• As customer complaints and concerns arise, the catering manager is the company representative to resolve and find amicable solutions.
• Employ revenue management techniques to recommend corporate rate proposals.

Physical Requirements:

• Ability to speak and hear in English. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
• Additional physical & visual requirements
• Stand for long periods of time
• Walk extended distances
• Lift/carry 6-25 lbs.
• Able to work overtime and irregular hours

Working Conditions:

• Continually works in normal office conditions and in close proximity to others.

Education - Associates Degree in Sales &Marketing, Business, or a related field.

Experience - Minimum 2 years hotel sales experience or the equivalent amount of industry experience; OR, equivalent combination of education and work experience.

Licenses/Certifications - N/A