What are the responsibilities and job description for the RESTAURANT SUPERVISOR position at DR HOTEL EMPLOYEE LEASING LLC?
Job Purpose: To supervise and coordinate activities of dining room associates and coffee shop outlet to provide fast and courteous service to patrons.
Job Responsibilities:
- Schedules dining reservations and arranges parties or special services for diners.
- Greets guests, escorts them to tables, and provides menus.
- Addresses and corrects complaints of patrons.
- Assigns work tasks and coordinates activities of the F & B outlet room associates to ensure prompt and courteous service to patrons.
- Inspects F &B outlet serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations.
- May interview, hire, discharge, train, schedule work hours and keep time records of associates.
- May assist in planning menus, prepare beverages and expedite food orders.
- May collect payment from customers and total receipts at end of shift to verify sales and clear cash register.
- Rewards associates who use their empowerment to meet or exceed guest expectations.
- Other duties as assigned.
Job Skills:
- Speak clearly.
- Use judgment and reasoning to cope with emergencies, such as sudden illness, accident, or interrupted service.
- Perform a variety of activities, changing activities often and sometimes without notice.
Physical Requirements:
- Ability to speak and hear in English.
- Close and distance vision.
- Frequently lifts/carries up to 25 lbs.
- Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
Education: HS Diploma or equivalent
Experience: One year experience as cashier, two years experience as a server, and one year in direct sales or the retail trade; OR, an equivalent combination of experience.
Licenses/Certifications: TIPS Certification and Food Safety Certification
Salary : $18