What are the responsibilities and job description for the Medical Receptionist position at DR. ERIC KATZ, P.C.?
Overview
We are seeking a dedicated and detail-oriented Medical Receptionist to serve as the first point of contact for our medical office. The ideal candidate will possess excellent communication skills, a strong understanding of medical administrative procedures. This role is vital in ensuring smooth office operations, delivering exceptional patient service, and maintaining compliance with healthcare regulations. The Medical Receptionist will manage patient interactions, coordinate appointments, and support clinical staff with administrative tasks to foster an efficient and welcoming environment.
Responsibilities
- Greet patients warmly upon arrival, verify patient information, and assist with check-in procedures.
- Schedule appointments accurately while managing the office calendar to optimize patient flow.
- Collect copays and outstanding balances from patients,
- Maintain and update patient records in compliance with HIPAA (Health Insurance Portability and Accountability Act) confidentiality policies and health information management standards.
- Facilitate communication between patients and healthcare providers via phone, email, or in-person interactions, demonstrating excellent phone etiquette and customer service skills.
- Assist with medical administrative support tasks such as filing, data entry, insurance verification, distribution of medical records, completion of disability/FMLA forms and general office work.
- Perform daily chart checks for future visits to include insurance verification, referrals and authorizations.
Qualifications
- Prior experience working as a Medical Receptionist or in a healthcare administrative role within a office setting is highly preferred.
- Knowledge of medical billing practices, CPT coding, ICD coding (ICD-10), and familiarity with health insurance processes is a plus.
- Minimum of high school diploma or GED.
- Maintain confidentiality policies to ensure patient privacy at all times.
- Bilingual abilities are desirable to serve diverse patient populations effectively.
- Strong organizational skills with attention to detail in documentation review and medical records management.
- Candidates will be courteous, articulate, and reliable; must be able to multi-task in a busy, professional, fast-moving environment while maintaining excellent customer service.
- Join our team to provide compassionate support that enhances patient experiences while ensuring operational excellence within our medical office.
Pay: $19.00 - $23.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Work Location: In person
Salary : $19 - $23