Dental Receptionist

Job Overview
We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing a variety of administrative tasks. Your energetic approach and attention to detail will ensure smooth clinic operations, accurate documentation, and a welcoming environment for all visitors. This position offers an exciting opportunity to contribute to patient care and clinic efficiency through your expertise in medical administrative support and dental office management.

Duties

• Greet patients warmly and efficiently manage patient intake, check-in, and check-out processes using dental-specific EMR (Electronic Medical Record) systems such as Dentrix or Eaglesoft.
• Verify insurance coverage
• Schedule appointments accurately utilizing dental scheduling software, coordinate with clinical staff to optimize daily clinic flow.
• Manage multi-line phone systems with professional phone etiquette, addressing patient inquiries and routing calls appropriately.
• Maintain and update patient records with meticulous attention to detail, ensuring compliance with HIPAA regulations and proper documentation review.
• Process payments and handle billing procedures.
• Support billing activities by reviewing documentation for accuracy, ensuring proper coding for procedures related to dental care plans or dental services.
• File and organize dental records efficiently while maintaining confidentiality; assist in data entry tasks such as typing reports or updating health information management systems.
• Assist with office management duties including inventory management of supplies, maintaining filing systems, and supporting overall front desk operations.

Requirements

• Proven experience as a Dental Receptionist within dental setting; Dental experience is must.
• Strong knowledge of dental terminology.
• Familiarity with systems such as Dentrix, or Dentrix ascend; proficiency in Microsoft Office suite is essential.
• Excellent customer service skills with the ability to handle patient inquiries professionally via phone and in person.
• Ability to verify insurance benefits accurately and perform insurance verification efficiently.
• Strong organizational skills with attention to detail for documentation review and record keeping.
• Bilingual abilities are a plus to serve diverse patient populations effectively.
• Office experience in a healthcare environment combined with clerical experience including filing, data entry (10 key typing), and appointment scheduling is highly desirable.
• Knowledge of HIPAA regulations related to health information management; understanding of medical administrative support best practices.
• Demonstrated computer skills including familiarity with multi-line phone systems, typing speed, and proficiency in office management software like Dentrix or Eaglesoft. Join us as a Dental Receptionist where your enthusiasm for helping others combined with your administrative expertise will make a meaningful difference in our patients’ experiences!

Job Type: Part-time

Pay: From $14.00 per hour

Work Location: In person

Salary : $14