What are the responsibilities and job description for the Office Manager position at Dr. Black's Eye Associates?
Come work with a wonderful team of experienced eye care experts! We provide professional development opportunities and promote from within. We offer competitive pay and amazing benefits including: Medical insurance, dental insurance, 401k with company match, tuition reimbursement, paid time off, life insurance, disability insurance, health savings account, flex spending account, employee referral program, employee assistance program, and more!
Position: Office Manager
Location: Frankfort (102 Diagnostic Dr.)
Job Summary:
We are seeking an Office Manager for our Frankfort location to lead our team to success. Your role will be to create and maintain an inclusive work environment while ensuring high levels of organizational effectiveness and patient satisfaction. Responsibilities include overseeing day-to-day operations, financial oversight, insurance administration, and personnel management.
Education and Experience:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. The employee is regularly required to talk or hear, use hands or fingers, stand, walk, sit, and reach. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, and the ability to adjust focus. The noise level is usually low to moderate.
Note:
This job description does not imply that these are the only duties to be performed. Employees will be required to follow any other job-related instructions and perform any other job-related duties requested by management. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Dr. Black’s Eye Associates properties are tobacco/vape-free environments. Dr. Black's Eye Associates is an Equal Opportunity Employer and participates in the E-Verify program.
Job Type: Full-time, Exempt
Position: Office Manager
Location: Frankfort (102 Diagnostic Dr.)
Job Summary:
We are seeking an Office Manager for our Frankfort location to lead our team to success. Your role will be to create and maintain an inclusive work environment while ensuring high levels of organizational effectiveness and patient satisfaction. Responsibilities include overseeing day-to-day operations, financial oversight, insurance administration, and personnel management.
Education and Experience:
- Medical practice experience (2 years preferred)
- Experience managing a team
- Computer literacy
- Experience with NextGen H.I.S., Microsoft Word, Excel, and Outlook is a plus
- Focus on patient care and experience
- Superior interpersonal and communication skills
- Strong organization with attention to detail
- Punctual and professional appearance and demeanor
- Ability to work a flexible schedule as needed
- Practice Management: Execute and monitor interview/onboarding/training processes, provide leadership and guidance, monitor team morale, communicate departmental activities, establish a high-performance team, monitor employee payroll, and work closely with practice doctors and upper-level management.
- Financial Responsibility: Monitor posting of charges, payments, and adjustments, process patient/insurance collections, prepare daily deposits, issue refunds, and reconcile fee sheets.
- Insurance Administration: Maximize electronic claim submissions, prepare secondary insurance submissions, understand accounts receivables, and position the practice for a discounted fee-for-service and potential capitation insurance environment.
- Compliance: Ensure HIPAA and OSHA protocols are correctly executed, and risk management procedures are understood by all staff members.
- Management: Open/close the practice as needed, fill in other roles of front office employees, ensure patient experience excellence, monitor practice doctor appointment rates, and handle other responsibilities as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. The employee is regularly required to talk or hear, use hands or fingers, stand, walk, sit, and reach. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, and the ability to adjust focus. The noise level is usually low to moderate.
Note:
This job description does not imply that these are the only duties to be performed. Employees will be required to follow any other job-related instructions and perform any other job-related duties requested by management. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Dr. Black’s Eye Associates properties are tobacco/vape-free environments. Dr. Black's Eye Associates is an Equal Opportunity Employer and participates in the E-Verify program.
Job Type: Full-time, Exempt
