What are the responsibilities and job description for the Front Desk Receptionist for Dental Office position at Dr Akash Patel DDS Inc?
Overview
We are seeking a professional and detail-oriented Front Desk Receptionist to join our reputable dental office. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong organizational skills, familiarity with dental terminology, and experience insurance handling and dental practice management software. Bilingual abilities are a plus to effectively communicate with a diverse patient population. The position offers an excellent opportunity to contribute to a well-established clinic dedicated to delivering high-quality dental care.
Duties
- Greet patients warmly and assist with check-in and check-out procedures.
- Verify insurance coverage and perform insurance verification
- Schedule appointments accurately and coordinate patient flow
- Collect payments and handle medical billing,
- Maintain accurate medical records and ensure compliance with HIPAA regulations for health information management
- Answer multi-line phone systems professionally, providing excellent phone etiquette and patient service
- Manage patient intake forms, update electronic health records (EHR), and assist with data entry
- Assist with filing, document organization, and maintaining a clean, efficient front desk environment
- Support office management tasks including appointment reminders, follow-up calls, and general clerical support
Qualifications
- Prior experience in a dental field
- Familiarity with dental terminology, and insurance processes is essential
- Proficiency in EHR systems such as Eaglesoft, Dentrix etc
- Excellent customer service skills with professional phone etiquette are desirable
- Ability to handle sensitive patient information in compliance with HIPAA regulations
- Office experience demonstrating organizational skills, clerical proficiency, and attention to detail is required
This position plays a vital role in ensuring smooth clinic operations while delivering outstanding patient care. We welcome motivated candidates eager to contribute to a friendly team environment dedicated to excellence in dental healthcare.
Pay: $21.00 - $23.00 per hour
Expected hours: 32.0 per week
Benefits:
- 401(k) matching
- Paid time off
Work Location: In person
Salary : $21 - $23