Senior ServiceNow Developer

Job Description

DPR Construction is a forward-thinking national general contractor and construction manager, specializing in technically complex and sustainable projects for the advanced technology/mission critical, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a privately held, employee-owned company that has grown to a multi-billion-dollar organization with offices around the country, making it one of the largest general contractors in the nation and a great story of entrepreneurial success.

DPR Construction is seeking a Sr. ServiceNow Platform Developer to join our Enterprise Technology Systems (ETS) – Architecture & Development team.

Role Summary

We are seeking a highly capable Sr. ServiceNow Developer to support our digital initiatives within the construction industry. This role will initially focus on developing solutions across the HR Service Delivery (HRSD) and IT Service Management (ITSM) products with future opportunities to shape the adoption of other modules, such as Integrated Risk Management and IT Asset Management modules. Additionally, this role will develop integrations with enterprise platforms, such as HRIS (e.g., Workday), ERP (e.g. Oracle EBS), and other enterprise systems.

You will play a critical role in implementing and improving service delivery for both corporate and site-based teams and ensuring compliance across a complex regulatory landscape. This is an exciting opportunity to shape scalable, secure, and user-centric solutions that support a dynamic and distributed workforce.

Responsibilities

• Lead the development and enhancement of ServiceNow applications and workflows within HRSD and ITSM products along with other modules in the future.
• Architect and implement integrations between ServiceNow and enterprise systems such as HRIS (e.g., Workday), ERP, and project management tools.
• Serve as a technical advisor to business and IT stakeholders, translating requirements into platform solutions.
• Develop and maintain custom integrations leveraging a variety of technologies (e.g., JDBC, REST, flat file, etc.), evaluating and configuration Integration Hub spokes, and UI customizations.
• Design, create and test flows using Flow Designer and develop and maintain server-side scripts.
• Ensure platform performance, security, and compliance with internal policies and industry standards.
• Guide junior developers and support code reviews, technical documentation, and knowledge sharing.
• Design, implement and participate in Agile development processes and contribute to platform roadmap planning.
  
  

Required Skills & Experience

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5 years of ServiceNow development experience, with advanced knowledge of HRSD and ITSM products.
• Proven experience integrating ServiceNow with enterprise platforms using REST/SOAP APIs, middleware tools and other integration patterns.
• Strong understanding of ServiceNow architecture, scoped applications, ACLs, and platform security.
• Experience customizing ServiceNow modules to meet business needs.
• Proficiency in server-side scripting, Flow Designer, Glide API, and Integration Hub spokes.
• Experience working in Agile environments and leading technical delivery.
• Strong problem-solving skills and the ability to analyze complex situations.
• Excellent communication and stakeholder management skills.
  
  

Preferred Qualifications

• Certifications in relevant technologies, such as ServiceNow Certified Platform Developer, Certified Implementation Specialist in Human Resources, Certified Implementation Specialist in IT Service Management, ServiceNow Certified Technical Architect, or similar.
• Initial implementation experience with ServiceNow products in addition to ITSM and HRSD.
• Familiarity with construction industry, compliance requirements, and field service operations.
  
  

Work Conditions

• Prolonged periods of sitting and/or standing at a computer screen.
• Must be able to sit or stand for long periods of time.
• Must be able to lift 15 pounds at times.
• Occasional domestic travel, via airplane, will be required for meetings.
  
  

This is a hybrid role with most time being spent working from home. Attendance at important meetings and events at the local DPR office is required.

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Salary is just one component of DPR's total compensation package.

Sacramento, San Diego, Denver, Colorado Springs, NJ: $103,342 - $177,159

Seattle, Boston, DC, Baltimore, Southern California: $112,737 - $193,264

Bay Area: $122,132 - $209,369

DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.

Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together—by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.

Explore our open opportunities at www.dpr.com/careers.