What are the responsibilities and job description for the Assistant General Manager position at DPC SMALLS FRANCHISING LLC?
Position Job Title: Assistant General Manager
Brand: DPC Smalls Franchising, LLC
Position Status: Full time
Shift/ Hours: First Shift & Second Shift (Mon- Sun)
Description:
Our mission is “To serve cheeseburger sliders better than anyone else” and in the role as General Manager, you play a big part in delivering this to our guest. As a Assistant General Manager you will oversee the entire can including sales, production, and human resources. You will also have the privilege of developing other team members. Assistant General Managers set the tone for an enjoyable and efficient environment. They also have a great understanding of our delicious sliders and the production process.
What will you do?
Guest Services:
Not only should our guests be satisfied, they should be wowed. It’s up to you as the Assistant General Manager to set the tone for this and serve as the role model for the team. You will know how to handle difficult situations in a professional way within the shop. You’ll make sure our shakes and sliders are being prepared and served in the best way possible. You’ll supervise and observe all can operations, making sure everything is in great condition, especially when opening and closing the shop.
Sales:
Work closely with your leadership to achieve your shop’s business plan objectives and profitability. You’ll lead the sales programs, which includes retail sales, E-Commerce sales, and special event days.
Production/Equipment/Safety and Sanitation:
Discover ways to maximize efficiency in daily production to improve the can’s performance. You will understand quality control procedures. You’ll inspect and assess any production /equipment issues, and you’ll promote safety with keeping cleanliness at the highest standard.
Grow the team:
Develop and encourage our employees; this includes hiring, interviewing, training, supervising, scheduling, giving performance feedback, and firing if necessary. Build a productive and energetic team.
Accounting:
Manage income and expense budgets and report sales and other important information. Knowledge of the P&L.
Leadership:
Lead your team to success! This can be done by modeling company standards, expressing efficiency, organization, and communication.
On the move:
Be willing to help our team members and guest with our delicious sliders in any way possible. This may include carrying up to 25lbs, cleaning, coaching, and making some sliders! You might need to do periodic travel, so make sure you have that drivers license.
What you should have:
You are at least 21 years old and have at least a high school diploma or GED. You always demonstrate leadership, which includes great organizational and communication skills. You have a joyful charisma, strong enthusiasm, and enjoy interacting with our guests. You have a basic knowledge of computer office technology, and you know about sales, management, production, and customer service. You are adaptable and creative while understanding how to navigate situations that may arise in the can. You are flexible to work weekends, nights, and event days.