What are the responsibilities and job description for the Scheduler position at Doylestown Health?
Job Detail
Job Title:
Scheduler - DH Physician GI - Full-Time - DaysReq:
2025-1057Location:
Pavilion (attached to hospital)Department:
DH Physician GISchedule:
8:00-4:30
Job Description:
- PURPOSE OF JOB: Responsible for serving patients by greeting and helping them; scheduling procedure appointments; maintaining records and accounts; and operating communication systems. Position requires attention to detail, ability to work both independently and within a team, and strong communication skills.
- ESSENTIAL FUNCTIONS:
- Demonstrates ability to effectively manage multiple phone lines in a courteous manner. Identify yourself and obtains caller's reason for calling prior to placing call on hold.
- Greets patient post office visit in polite, prompt, and helpful manner; verifies and updates patient data, including insurance if necessary.
- Schedules procedures as requested; prints patient plan from office appointment if needed, completes prior authorization and requests referral for procedure date. Presents information to patients regarding preparation for procedures, instructions for procedure day; and obtains pre-certifications as required by patients' health care insurers or managed care providers.
- Perform other duties as assigned.
Job Qualifications:
QUALIFICATIONS:
- Education: High school diploma or general education degree (GED)
- Experience: Six (6) months related experience and/or training
- Other Skills:
- Familiar with community health center setting and committed to serve in such activities
- Ability to work with people and work under pressure
- Knowledge of NextGen and/or EMR system
- Familiar with medical terminology
- Knowledge of modern office equipment
- Possess excellent customer service, reception, and telephone skills
- Must be well organized and a self starter