Experienced Program Manager (Newark and Columbus DD)

Essential Duties and Responsibilities include, but is not limited to the following:

This is a full-time, in-person position based at our Licking office, with travel between the Newark and Reynoldsburg locations.

Supervise and manage the agency programs by completing the following job duties:

Be a positive leader and representative for DOY Services when communicating with other team members and outside agencies. Ensure that all agency services, policies, and procedures are of the highest quality and are followed consistently by staff.

Provide Leadership and Supervision of all Area Supervisors and direct care staff in department.

Assist with the coordination of services to ensure proper and therapeutic placement of clients with staff or providers.

Recruit and market for new clients. Manage the Intake process on all new referrals.

Supervise the residential managers to ensure that they manage their client caseload, complete their paperwork duties, and carrying out their job duties.

Act as backup to residential managers when they are unable to complete duties

Handles all billing and timesheet inquires.

Ensure that Client’s ISPs, Service documentation is being created by program coordinators correctly and that staff are accurately documenting the services they provide by performing monthly audits of documentation.

Assist with the recruitment, interviewing, and hiring processes of new. This includes creating postings for positions and recruiting employees in new areas. Provide agency training to employees.

Provide crisis intervention and direct care services for clients as needed. Problem-solve with the individuals and their staff concerning adjustment to home environment issues, employment/school issues, behavior management needs, and/or daily life skills issues.

Attends meetings to ensure the continuity of care including, but not limited to, staff meetings, team meetings, training, and other meetings as necessary.

Complete all documentation as directed by CEO and meet monthly productively.

Follow all agency policies and procedures. Ensure that all staff and program processes are consistent with ODODD and agency rules, regulations, and timelines. Ensure that all staff abides by all agency rules, follow procedures and policies and complete their duties as required.

Assists in transportation, when necessary, and adheres to all agency automotive rules and regulations.

Other duties as assigned.

Qualifications:

Meet all of the minimum requirements set forth by ODODD, have at least a Bachelors' Degree plus 2 years experience working in the field of Social Services, and have some experience in management. Must have at least 1 year experience working with MRDD clients. Must be able to communicate effectively with others, have good organizational skills, be reliable, professional, and have good computer skills.

Job Type: Full-time

Pay: $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Working with people with developmental disabilities: 3 years (Required)

Ability to Commute:

• Reynoldsburg, OH 43068 (Required)

Work Location: In person

Salary : $55,000