What are the responsibilities and job description for the Production Manager - On Site (Suwanee) position at Doxim?
Who We Are
For over 25 years, we’ve helped organizations deliver critical communications with accuracy, security, and speed through innovative technology, omnichannel communication, and a commitment to excellence. Serving more than 1,500 customers across diverse industries, we create communication solutions that keep businesses moving forward.
What truly sets us apart is our people. We’re building a culture where you can grow, contribute, and make a real impact. Here, you’re empowered to bring new ideas, solve meaningful challenges, and help shape the future of how organizations communicate with their customers.
If you’re looking to take your career to the next level and be part of a team driving tech-enabled solutions, we’d love to meet you.
Doxim's Next Production Manager (onsite in Suwanee, GA)
As part of our team at our Suwanee location, you will be responsible for all activities associated with establishing production schedules and ensuring actual production meets scheduled requirements. Your main responsibility is to ensure the efficient production of services with superior quality while respecting cost. You will ensure maximum utilization of available capacity considering available labor, tools, and equipment, and you will coordinate production operations with the requirements for finished products and the needs for materials and labor.
Key Responsibilities
Benefits That Fit: As of Day 1 of employment, our flexible benefit options have you covered from healthcare to employer-matched retirement savings and everything in between.
Growth That Excites: We are passionate about nurturing talent from within so this won’t be just a job – it will be a journey.
Time Off That Recharges: Take the breaks you deserve with our generous PTO policy designed to help you rest, reset, and return at your best.
Refer & Reap the Rewards: Love working at Doxim? When you refer talented people to join us, you’ll earn a bonus through our Employee Referral Program. Great people know great people!
Thank you for your interest in Doxim! Due to the volume of applications we receive, only selected candidates will be contacted.
For over 25 years, we’ve helped organizations deliver critical communications with accuracy, security, and speed through innovative technology, omnichannel communication, and a commitment to excellence. Serving more than 1,500 customers across diverse industries, we create communication solutions that keep businesses moving forward.
What truly sets us apart is our people. We’re building a culture where you can grow, contribute, and make a real impact. Here, you’re empowered to bring new ideas, solve meaningful challenges, and help shape the future of how organizations communicate with their customers.
If you’re looking to take your career to the next level and be part of a team driving tech-enabled solutions, we’d love to meet you.
Doxim's Next Production Manager (onsite in Suwanee, GA)
As part of our team at our Suwanee location, you will be responsible for all activities associated with establishing production schedules and ensuring actual production meets scheduled requirements. Your main responsibility is to ensure the efficient production of services with superior quality while respecting cost. You will ensure maximum utilization of available capacity considering available labor, tools, and equipment, and you will coordinate production operations with the requirements for finished products and the needs for materials and labor.
Key Responsibilities
- Manage the day to day operations of our print production site in Suwanee, including spending time with team members across all shifts to ensure employee engagement, and engaging cross-functionally with Maintenance, Warehouse, and Client Services teams.
- Own the performance management of your team including providing coaching and mentorship, completing employee performance reviews, and issuing disciplinary actions.
- Produce and communicate daily work schedules to employees and lead daily production meetings.
- Maintain production schedules, including driving high profile client production, with a continuous focus on guaranteeing established quality control standards.
- Identify and report production and mail delivery issues in a proactive and timely manner, including root cause analysis information.
- Partner with Client Services and Team leads regarding workflow prioritization.
- Implement and/or create production SOPs and ensure team adherence at all times.
- Foster an environment of continuous improvement and lead by example by identifying and implementing efficiency improvements.
- Manage and coordinate job training and cross-training schedules.
- Coordinate safety training, complete OSHA 300 logs, and ensure all safety requirements are met.
- Interface with external vendors such as USPS personnel, vendor repair technicians, etc.
- Ensure dashboard (Sefas) accuracy in real time.
- Bachelor's degree OR an equivalent combination of training and experience.
- Proven leadership skills with the ability to take initiative and ownership.
- Two years of related work experience in a leadership role in a manufacturing or plant environment.
- Safety/OSHA/Fire Safety/Defib training completed.
- Process engineering, 5S, or Lean knowledge/experience an asset.
- Excellent communication skills across all mediums (in-person, phone, written) to interact with team members and customers.
- Proven ability to prioritize and balance work across numerous assignments through demonstrated organizational and problem-solving skills
- Excellent Microsoft Office skills with extensive Excel skills.
Benefits That Fit: As of Day 1 of employment, our flexible benefit options have you covered from healthcare to employer-matched retirement savings and everything in between.
Growth That Excites: We are passionate about nurturing talent from within so this won’t be just a job – it will be a journey.
Time Off That Recharges: Take the breaks you deserve with our generous PTO policy designed to help you rest, reset, and return at your best.
Refer & Reap the Rewards: Love working at Doxim? When you refer talented people to join us, you’ll earn a bonus through our Employee Referral Program. Great people know great people!
Thank you for your interest in Doxim! Due to the volume of applications we receive, only selected candidates will be contacted.