What are the responsibilities and job description for the Retail Sales Associate position at Downtown LA Printer?
Who We Are:
DTLA Printer is where LA streetwear brands come to bring their designs to life. From DTG and DTF prints to embroidery and screen printing, we’ve been holding it down for local creatives, hustlers, and start up clothing brands trying to get established. We’re about quality, community, and pushing culture forward.
Hours are MON - FRI (with occasional SAT) 30-40 hrs per week
We are open from 9am to 6pm Mon to Fri and Sat 10am to 2pm
What You’ll Be Doing:
- Greeting customers are they walk in . Make them feel welcome and answer their questions regarding what we do. Most walk in clients are new brands who have never printed before. Usually they want a sample printed.
- Connect with streetwear brands and to help them get their drops ready,
- Showing love to customers in the showroom — samples, orders, and styling advice
- Educating clients on print options (tees, hoodies, hats, whatever they need to make it pop)
- Keeping the shop looking clean and on point — like a showroom should
- Following up with customers so they come back for the next drop
What We Offer:
- Health Ins after 90 days
- Discounts on custom apparel — rep your own merch for less
- A fun, collaborative team with ties to the LA fashion and streetwear scene
Responsibilities:
- Bring A customer service to every client
- Help clients pick products, place orders, and process sales
- Know our services and tech inside-out so you can recommend the right options
- Run transactions at the POS and keep it smooth
- Help organize inventory, stock, and showroom displays
- Add your own creative ideas — we’re always evolving
Requirements:
- High school diploma or equivalent
- 1–2 years retail or customer service experience (fashion/streetwear a big plus)
- Passion for streetwear culture and fashion
- Strong people skills — can handle both chill clients and high-energy brand owners
- Comfortable with tech and order systems/POS
- Open schedule for weekends, evenings, and busy times
Schedule:
- Full-time and part-time available
- Some Saturdays required
Join the Squad:
At DTLA Printer, we don’t just print shirts — we help brands make noise. Every day you’ll be working with hustlers, dreamers, and creatives shaping the streetwear game in LA. If you’re about the culture, got good energy, and love connecting with people — this is your lane.
Job Types: Full-time, Part-time
Pay: $19.50 - $23.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Health insurance
- Paid time off
Experience:
- Retail sales: 1 year (Preferred)
Ability to Commute:
- Los Angeles, CA 90015 (Required)
Work Location: In person
Salary : $20 - $23