What are the responsibilities and job description for the Service Director position at DOWNTOWN AUTO CENTER?
Job Duties And Responsibilities
- Oversee service, parts, and scheduling departments to maximize revenue and profitability.
- Develop and coach service managers, advisors, and technicians.
- Manage P&L, control costs, and optimize parts inventory.
- Drive customer satisfaction index (CSI) scores and service lane
- You will be over seeing two Franchise Toyota and Subaru
- Typical salary range: $108,000 to $300,000 per year (varies by base draw, performance bonuses, and commission).
- Benefits often include medical/dental/vision coverage, 401(k)
- Company paid life insurance
- 5 to 7 years of progressive automotive fixed-operations experience.
- 3 years in a leadership role (such as Service Manager or Director).
- Proficiency with dealership management systems (DMS/ERP) and CRM tools.
- Strong operational knowledge of shop processes, flat-rate labor, Ro management, warranty/OEM repair procedures.
Salary : $108,000 - $300,000