Thank you for your interest in joining our team!

We are looking for a Lamoille County Administrative Specialist to join our team!

Downstreet is seeking a highly organized, detail-oriented professional to support our Lamoille County housing operations. This position will manage a diverse array of administrative tasks that help ensure program compliance, quality property management, and effective maintenance of Downstreet properties. This position requires strong administrative judgment, excellent follow-through, and the ability to coordinate across multiple systems, priorities, and teams.

Key Responsibilities

• Provide administrative support for Downstreet’s Lamoille County property management, compliance, and maintenance operations.
• Serve as a professional and welcoming point of contact for residents, applicants, vendors, partners, and community members contacting or visiting the Lamoille County office.
• Support lease-up, recertification, compliance, inspection, maintenance, and resident communication processes through accurate scheduling, tracking, documentation, and follow-up.
• Maintain organized electronic and paper records related to residents, properties, work orders, inspections, compliance requirements, vendor coordination, and other operational needs.
• Assist with preparation, collection, review, and tracking of forms, notices, applications, resident communications, and other required documentation.
• Help track deadlines, recurring tasks, reporting needs, and required documentation to support program compliance and high-quality property operations.
• Support maintenance coordination by assisting with work order communication, vendor scheduling, resident notices, inspection preparation, and follow-up documentation.
• Assist with office operations, including filing, supply ordering, mail, scanning, data entry, meeting preparation, and general administrative support.
• Help identify opportunities to improve administrative systems, workflows, communication tools, and documentation practices.
• Handle sensitive resident, applicant, and organizational information with professionalism, discretion, and confidentiality.
• Uphold Downstreet’s commitment to equity, inclusion, and social and economic justice in every interaction.

Experience and Education

• Associate’s or Bachelor’s degree in a related field, or equivalent life and professional experience.
• Experience in administrative support, property management, affordable housing, nonprofit administration, compliance, customer service, or office coordination strongly preferred.
• Strong organizational skills and ability to manage multiple tasks, deadlines, and communication channels simultaneously.
• Comfort working with databases, spreadsheets, electronic files, email, and standard office technology.
• Ability to remain calm, professional, and solution-oriented when working with individuals experiencing stress, housing instability, or urgent needs.
• Commitment to equity, inclusion, and social and economic justice.

Physical Requirements

• Prolonged periods sitting at a desk and working at a computer.
• Ability to occasionally assist visitors at the front entrance and move materials within the office.
• Downstreet is an equal employment opportunity employer, and all qualified applicants, regardless of race, color, ancestry, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, disability, or Veteran status are encouraged to apply.

Compensation

The annual salary for this position is $50,000 per year.

Downstreet also provides a comprehensive benefits package, which includes:

• 403(b) with company match up to 4.5%
• Healthcare insurance
• Dental insurance benefits
• Life insurance and long-term disability benefits
• Generous paid leave allowances (vacation, sick, and personal time)
• Short-term disability

Application Instructions

Downstreet is strongest when we have a team that represents a variety of backgrounds, perspectives, and skills. We know that the more inclusive we are, the better our work will be. We are an equal employment opportunity employer, and all qualified applicants, regardless of race, color, ancestry, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, disability, or veteran status are encouraged to apply.

Downstreet is an equal opportunity employer, and all qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Please include a resume and a cover letter explaining why you would like to be a part of the Downstreet team. Applications submitted without a cover letter will be considered incomplete and will not be reviewed.