What are the responsibilities and job description for the Building Operations Monitor, Full-time position at Downers Grove Public Library?
The Downers Grove Public Library (DGPL) is seeking a friendly, customer service-oriented individual to serve as Building Operations Monitor. This position maintains a safe, secure, and welcoming environment for all while prioritizing the library’s values and objectives in the implementation of safety procedures to ensure the library is a place for everyone to discover, grow, play, and learn. The Building Operations Monitor should be accustomed to working with customers and staff from diverse backgrounds and committed to supporting DGPL with its equity, diversity, and inclusion work.
We are looking for candidates who will:
· Ensure the safety of the building, patrons, and staff by making frequent visits throughout the entire facility and grounds
· Proactively address behavior that violates the library’s Code of Conduct in a manner that is consistent with the library’s values and practices
· Think critically, remain calm and respectful, and adapt quickly during unexpected or difficult situations
· Deescalate stressful situations through the use of trauma-informed crisis intervention practices, empathy-driven customer service, and an equity lens
· Engage with library patrons to enhance their library experience
· Demonstrate knowledge of technology through use of Google Suite, Microsoft Office, iPads, security cameras, and various software
· Be able to stand and walk for extended periods of time, lift 50 pounds, and work outdoors
This year-round, full-time position has a projected start date of December 7, 2026. The schedule for this position is Monday-Friday 1-9:15 p.m., with a weekend rotation (Saturday 9 a.m.-5:15 p.m. and Sunday 1-5:15 p.m.) every third week. The hourly rate is $18.76-$21.11, depending on qualifications and experience.Benefits include vacation leave, personal leave, sick leave, enrollment in the Illinois Municipal Retirement Fund (IMRF) pension program, and a generous insurance package.
Interested candidates should email an application, cover letter, and resume to Human Resources & Finance Manager Katelyn Vabalaitis, at kvabalaitis@dglibrary.org, by Sunday, October 25, 2026. Application forms are available on our website at dglibrary.org/jobs-volunteering.
The Downers Grove Public Library is an equal opportunity employer. We are committed to creating and supporting an equitable, diverse, inclusive, and anti-racist workforce and sustaining an environment that is welcoming to all.
Job Type: Full-time
Pay: $18.76 - $21.11 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- public safety and security: 2 years (Preferred)
- customer service: 2 years (Preferred)
Work Location: In person
Salary : $19 - $21