What are the responsibilities and job description for the Front Desk Receptionist position at Dowling Family Eye Care?
Overview:
We are seeking a personable and efficient Optical Receptionist to manage our front desk operations. The ideal candidate will be the first point of contact for our patients, ensuring a positive experience from the moment they walk in.
Responsibilities:
- Greet patients warmly as they enter the office
- Answer and direct phone calls promptly
- Perform clerical duties such as filing, photocopying, and faxing
- Manage appointments and schedules
- Maintain office cleanliness and organization
- Maintain accurate patient records and manage data entry
- Assist with pre-examination paperwork
- Perform other tasks as needed
Qualifications:
- High school diploma or equivalent
- Previous experience as a Medical Receptionist or in a similar role is preferred
- Strong customer service and communication skills
- Proficiency in phone systems and handling multiple lines
- Attention to detail for proofreading documents
- Familiarity with electronic medical record (EMR) systems
- Ability to work in a fast-paced environment and manage stressful situations calmly.
Job Type: Full-time
Pay: $10.00 - $13.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Honesdale, PA 18431 (Required)
Ability to Relocate:
- Honesdale, PA 18431: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $13