Administrative Assistant III

As an Administrative Assistant III at Dow Aero, your duties and administrative functions will require confidentiality, initiative, sound decision-making, independent judgment, and the ability to escalate serious or unique problems promptly to superiors. Candidates must be driven by a first-class goal to make a substantial and valuable impact to the organization and should present:

• High degree of an attention to detail.
• Quality-minded focus.
• High energy, plus flexibility in a high-paced and deadline driven organization.

These candidates would need to work well in a team environment, while being able to represent to management, peers, and other coworkers with professional courtesy and acumen. This position is highly visible between customer and company so the ability to communicate effectively and professionally is crucial. 

Essential Functions

• Knowledge of basic office management systems and procedures, along with willingness to quickly learn commercial and proprietary software operating procedures
  
• Provide excellent customer service to all staff, management, executives, and guests while emitting a positive attitude
• Conduct basic to advanced data entry within spreadsheets, along with commercial and proprietary software solutions
• Create and issue certain Purchase Orders and process company expenses for payment, as well as maintain and process all receipts into the company ERP System
• Manage the Accounts Payable and Accounts Receivable processes, including following up on statements, collection emails and relevant excel trackers
• Keep a cyber security vigilant mindset in all phone and email communications
• Demonstrate exceptional active listening, comprehension, communication, and analytical skills
• Answer the phone and direct calls to appropriate departments
• Ability to establish and maintain effective working relationships with others
• Maintain current filing system, while preserving its structure and function
• Prioritize workload, while completely following-through on actions
  
• Aid administrative assistant staff as a non-supervisory lead
• Ability to produce consistent high-quality work
• Quickly and accurately gain advanced knowledge of all Dow operations so as to be able to step in to help other areas with minimal training or assistance
• Demonstrate independent judgment on complex issues and possess enhanced analytical skills in decision making and problem solving
• Provide general to advanced administrative support services
• Retrieve, sort and distribute all inbound mail and prepare outbound mail for pickup
• Conduct routine basic cleaning duties 

Competencies

• Communication Proficiency
• Customer/Client Focus
• Ethical Conduct
• Thoroughness
• Time Management

Required Education or Experience

• High School Diploma or GED.
• Seven (7) or more years of administrative experience in an office environment.
• Solid understanding of working on Mac and/or Windows computer operating systems.
• Advanced knowledge of using Microsoft Office software; primarily Excel, PowerPoint, and Word.
  

Preferred Education or Experience

• QuickBooks accounting software.
  
• Eligibility with driving standard-size company vehicles.
  

Primary Work Environments

• Climate controlled office; and
• Limited climate-controlled file archive area.

Physical Demands

The following is representative of successfully performing the essential functions of this job. Reasonable accommodations can be evaluated and appropriately implemented where possible to enable individuals with disabilities, or other limitations, improved comfort when performing duties: 

• Hear
• Lift, push, and pull objects (up to 35 pounds)
• Reach with arms and hands
• Stand
• Stretch
• Talk
• Use hands and fingers
• View
• Walk

Expected Days and Hours

• Monday through Friday
  
  • 8:00a.m. to 5:00p.m.
  • Flexible

Open and able to work occasional overtime and weekends as required dependent on workload.

Supervisory or Management Responsibility

• This position has no direct supervisory or management responsibilities.

Travel

• Travel is rarely expected for this position.

Required Personal Equipment/Tooling

• Not applicable.

Other Personal Protective Equipment (PPE) required for job duties and responsibilities will be provided as necessary by Dow Aero, including protective eyewear, respirator, etc.

Other Duties

Please be aware this job listing is not designed to contain a comprehensive list of job duties, responsibilities, and/or activities that are required. Actual assigned duties, responsibilities, and activities may change at anytime.

Equal Employment Opportunity

Dow Aero does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, genetic information, disability, and/or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Dow Aero will be based on merit, qualifications, and/or abilities.

Drug Screening

Any selected candidate for this role shall be screened, at minimum, for the unlawful use of the following drugs:

• Marijuana;
• Cocaine;
• Opioids;
• Phencyclidine (PCP); and
• Amphetamines.

Screenings are conducted in accordance with federal, state, and/or other local laws. Results shall be collected and approved prior to starting with Dow Aero. Additionally, as this position includes safety-sensitive job functions, screenings will also be conducted in accordance with Department of Transportation (DOT) and Federal Aviation Administration (FAA) regulations.

Communication

Dow Aero primarily communicates with applicants via email. Dependent on your email security settings, messages may be inadvertently placed in your email's Junk/Spam mailbox folder. To ensure proper delivery to your Inbox, please add the app.bamboohr.com domain to your email client's approved senders list.

Privacy Policy

By applying for this position, you agree to our Applicant Privacy Policy <https://www.dowaero.com/jobs/privacy>.