What are the responsibilities and job description for the Night Auditor position at Dover, NJ?
```Duties```
- Perform night audit duties, including reviewing and reconciling daily transactions, balancing accounts, and generating reports
- Ensure accuracy of guest accounts and resolve any discrepancies or issues
- Provide exceptional customer service to guests during check-in and check-out processes
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Assist with reservations and room assignments as needed
- Maintain knowledge of hotel services, amenities, and local attractions to provide recommendations to guests
- Operate phone systems and handle incoming calls with proper phone etiquette
- Maintain a clean and organized front desk area
```Experience```
- Previous experience in hospitality management or hotel industry preferred
- Strong guest service skills with a focus on providing excellent customer service
- Familiarity with night audit procedures and responsibilities
- Proficiency in using computer systems for data entry, report generation, and guest account management
- Bilingual skills (if applicable) to assist guests who may require language assistance
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Please submit your resume for consideration. We look forward to reviewing your application!
Pay: From $18.00 per hour
Benefits:
- Employee discount
- Paid time off
Ability to Commute:
- Rockaway, NJ 07866 (Required)
Work Location: In person
Salary : $18