What are the responsibilities and job description for the Financial Coordinator position at DoveLewis Veterinary Emergency & Specialty Hospital?
DoveLewis Veterinary Emergency and Specialty Hospital is hiring a Financial Coordinator 1 to join our hospital support team. We are currently hiring for day shifts.
Do you bring both compassion and attention to detail to everything you do? If so, our Financial Coordinator 1 position could be the perfect match for your talents. In this role, you’ll play a key part in supporting our medical team—ensuring accuracy in client billing, preparing detailed cost estimates, and guiding clients through payment options with empathy and professionalism. Your work will help our team provide the best possible care while maintaining transparency and trust with every client we serve.
About Us
At DoveLewis, we are a nonprofit veterinary hospital dedicated to providing exceptional emergency and specialty care to animals in our community. As a mission-driven organization, we prioritize the well-being of our team and the animals we serve. Our collaborative environment fosters growth, learning, and a shared commitment to excellence.
Job Duties Will Include, But Are Not Limited To
Do you bring both compassion and attention to detail to everything you do? If so, our Financial Coordinator 1 position could be the perfect match for your talents. In this role, you’ll play a key part in supporting our medical team—ensuring accuracy in client billing, preparing detailed cost estimates, and guiding clients through payment options with empathy and professionalism. Your work will help our team provide the best possible care while maintaining transparency and trust with every client we serve.
About Us
At DoveLewis, we are a nonprofit veterinary hospital dedicated to providing exceptional emergency and specialty care to animals in our community. As a mission-driven organization, we prioritize the well-being of our team and the animals we serve. Our collaborative environment fosters growth, learning, and a shared commitment to excellence.
Job Duties Will Include, But Are Not Limited To
- Audit and verify client charges for accuracy.
- Prepare and update cost-of-care estimates.
- Process client and hospital payments.
- Review invoices and resolve routine billing issues.
- Track missed charges and help improve financial workflows.
- Communicate payment options and financial updates to clients.
- Assist with special projects and administrative support.
- Experience in customer service, finance, or a veterinary/medical setting preferred.
- Strong attention to detail and accuracy.
- Excellent communication and organizational skills.
- Ability to handle confidential information with professionalism.
- Comfortable using accounting software and Microsoft Office.
- General knowledge of billing, accounts receivable and payment processing.
- Minimum of two years of experience working in customer service, with customer accounts, medical billing or equivalent.
- Experience in a veterinary facility and/or familiarity with veterinary terminology, medications, procedures a bonus!
- We provide generous employee benefits including: medical/dental/vision insurance, paid time-off, veterinary discounts, and a positive work environment.
- We provide continuing education benefits and abilities to grow your skills and capacities.
- We live up to our mission of providing the best emergency, critical, and specialty care to our patients and service to our clients.
- Your work makes a difference to the animal-loving community and to individual pet owners on a daily basis.