What are the responsibilities and job description for the Front Desk Receptionist position at Douglass Mazda?
Job Description The Receptionist is the first contact to greet visitors by phone and in person. The Receptionist will primarily answer a multi-line telephone system and greet visitors and provide information. He/She is sometimes the customers last contact with the dealership and therefore, must represent the dealership in a friendly, professional manner. Receptionist provides assistance to the accounting office as directed on an individual task basis.
Duties and Responsibilities:
· Answer multi-line telephone system, determine caller’s needs and route to the appropriate department
· Greet visitors, determine their needs and contact the appropriate department
· Refer customers who have additional questions (e.g. questions about their repair order) to the service advisor or appropriate individual.
· Maintain Service files timely.
· Perform other duties as assigned by management.
Qualifications:
· Will have excellent interpersonal, verbal and written communication skills. Prefer least 1-year of experience as a receptionist in a professional business environment.
· Professional personal appearance.
· Must be a motivated self-starter able to work effectively with all departments with limited supervision.
· Prefer intermediate computer skills in Microsoft Word, Outlook and Excel.
· Must be punctual, with solid time-management skills.
· All applicants must perform duties and responsibilities in a safe manner.
· All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks.
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $13 - $15