What are the responsibilities and job description for the Service Manager position at Douglas Truck & Equipment LLC?
Service Manager – Commercial Truck Repair | DTI Trucks | Denver Metro Area
DTI Trucks is hiring a Service Manager for our commercial truck repair facilities. If you’re an experienced leader or an up-and-comer ready to take the next step in your career, we want to hear from you!
We perform a full range of services—from light-duty maintenance to complete engine overhauls—on nearly all makes and models of commercial trucks. Our repair operations focus on retail repairs as well as reconditioning inventory for resale. The Service Manager will work closely with both our service writers and technicians to ensure smooth daily operations and exceptional customer satisfaction.
Why Join DTI Trucks?
DTI Trucks is a locally owned and operated commercial truck dealership with 20 years of success in the Denver metro area. With three growing locations, we take pride in offering high-quality vehicles and service. Our team-oriented culture values integrity, continuous learning, and career growth. We maintain clean, well-organized, and modern repair facilities, making it a great environment for ambitious professionals.
Key Responsibilities:
- Lead and support the service team, including service writers and technicians
- Oversee scheduling, workflow, and productivity
- Monitor service quality and ensure timely job completion
- Coordinate parts and repair processes with internal departments
- Support customer communication and maintain high satisfaction
- Track and improve KPIs related to shop efficiency and profitability
What We're Looking For:
- Strong leadership and people management skills
- Experience with commercial truck service and repair preferred
- Familiarity with service software (Karmak experience is a plus, but not required)
- Ability to manage systems, prioritize tasks, and problem-solve in a dynamic environment
Compensation & Benefits:
- Competitive pay monthly performance incentives
- Paid vacation and sick leave
- Health and dental insurance with employer contribution
- 401(k) retirement plan with employer match
- High earning potential for high-performing managers
- Significant opportunities for advancement within our growing organization
Ready to Take the Next Step?
Apply today and join a respected, growing company that values hard work, leadership, and results.
Salary : $75,000 - $130,000