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Senior Services Case Manager

Douglas County (OR)
Roseburg, OR Full Time
POSTED ON 4/17/2026
AVAILABLE BEFORE 5/7/2026
Douglas County Senior Services

Full Time Position includes excellent benefit package, PERS/OPSRP retirement and availability of deferred compensation retirement savings program.

Onsite (Courthouse complex) childcare may be available at a discounted employee rate through Roseburg Professional Childcare (Fowler St. location only). 
 
Job Summary: 
This position performs social services case management by determining eligibility of senior citizens for service; evaluating and assessing needs; providing a wide variety of advice and referring senior citizens to other social service agencies; working within an inter-disciplinary team to provide appropriate service to senior citizens of Douglas County.

Essential Functions: 
This is not an exhaustive or all-inclusive list of responsibilities, skills, duties or functions associated with the job.  
  • Identify and assess senior citizens needs for service; determine eligibility of an individual requesting services
  • Provide a wide variety of advice and assistance to senior citizens; provide information to senior citizens and their families of services available; serve as an advocate/liaison in assisting seniors in obtaining necessary social, medical, financial, psychological, educational and nutritional services.
  • Provide technical assistance, support, back-up coverage to senior services coordinators in delivery of information, care, health promotion and other nutrition and supportive services to senior citizens.
  • Serve as a member on an inter-disciplinary team to give and exchange information on senior citizens and provide or receive information; participate in staff meetings, workshops, continuing education classes and training activities.
  • Maintain and complete required records (including initial contact record, client employed service plan and care plan), reports and statistical data as required by departmental policy, federal and state law.
  • Assist in promoting community interest in opportunities and benefits to senior citizens and community support of the programs/activities.
  • Requires excellent customer service skills.

SKILLS/QUALIFICATIONS: 
This is not an exhaustive or all-inclusive list of responsibilities, skills, duties or functions associated with the job. 
Any equivalent combination of education and experience, which demonstrates the knowledge, skills and abilities required, will be considered. however, the following is preferred:  
  • Four years progressively responsible work-related experience in a senior service agency, social service agency 
  • Bachelor's Degree in gerontology, psychology, social science or related field 
Required
  • At time of appointment, must possess valid Oregon Drivers License
  • Regular and consistent attendance  
Physical Demands: Work is performed in an office environment; may require bending, hearing alarms and voice conversation, keyboarding, lifting up to 34 pounds, pulling, pushing, sitting, standing and walking.

Driving Requirements: Position requires daily driving.  Finalist will be required to provide a driving history that meets the Douglas County Driver Policy as part of contingent offer of employment.Background Investigation: While not part of initial applicant screening, the finalist for this position will be required to pass a criminal history background check as part of a contingent offer of employment.  Conviction of a crime may not necessarily disqualify an individual from employment.

To learn more about this position, please review the position classification here: Senior Services Case Manager

Questions? Contact Douglas County Human Resources by e-mail at hr@douglascountyor.gov or 
ph: (541) 440-4405

Douglas County is an Equal Employment Opportunity Employer.
Douglas County Statement on Equal Employment Opportunity

If you require any special assistance at any point during the application or selection process and would like to request an accommodation due to a disability, please e-mail a description of your request to Human Resources.

Salary : $21 - $28

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