Receptionist

Join Doug Neil Insurance Agency, a trusted name in the insurance sector located in Clifton Park, New York. We are looking for a dynamic and friendly Receptionist to be the welcoming face of our company. In this full-time, on-site role, you will be instrumental in creating an inviting atmosphere for our valued clients and staff. You'll handle day-to-day administrative tasks, while continuously promoting a positive client experience. Our office prides itself on fostering a welcoming and supportive environment where team members can achieve growth and success. We believe in recognizing effort and offering opportunities for professional development, making Doug Neil Insurance Agency not just a job, but a career. If you're ready to bring your exceptional organizational and communication skills to a vibrant workplace, we want to hear from you. Elevate your career and grow with us in an environment that celebrates positivity and fosters a team-oriented culture.

Salary Range: $40,000.00 - $45,000.00 per year

Annual Base Salary Based on Experience

Education: A high school diploma or equivalent is required.

Experience: Previous experience in a receptionist or customer service role is preferred.

Communication Skills: Excellent verbal and written communication abilities. Positive attitude.

Customer Service: Strong customer service skills with a friendly and welcoming demeanor. Ability to maintain composure while greeting and handling multi calls.

Organization: Exceptional organizational and multitasking capabilities. Ability to handle customer challenges with a solution forward mindset.

Technical Skills: Proficiency in using office software such as Microsoft Office, Google and familiarity with office equipment.

Google Workspace Sheets

Data entry into Agency Management System

Detail-Oriented: Keen attention to detail and ability to manage multiple tasks efficiently.

Professionalism: Maintain a high level of professionalism and confidentiality.

Confidence in phone communication

Friendly and Able to multitask

Front Desk Management: Act as the first point of contact for clients, welcoming them with a warm and friendly demeanor.

Communication: Answer and direct phone calls to the appropriate department, ensuring messages are delivered accurately and promptly.

Client Assistance: Assist clients with basic inquiries related to insurance products and services, providing detailed information and guidance.

Scheduling: Manage appointment scheduling for the team, ensuring efficient use of time and resources.

Administrative Support: Perform various clerical duties such as filing, photocopying, and maintaining office supplies inventory.

Data Entry: Accurately input and update customer and policy information in the system.

Team Collaboration: Work closely with the insurance sales team to ensure a seamless experience for clients.

Desire to problem solve.