What are the responsibilities and job description for the Technology Specialist position at Doug Henry Chevy Ford Tarboro?
This is not an average dealership job.
At Doug Henry Tarboro, delivery is the moment a guest remembers. The Technology Specialist owns that moment.
You are the person who makes sure a guest drives away confident — phone paired, features understood, questions answered, nothing left to figure out in the driveway later. Think concierge, not salesperson. This role is about service, excellence, and ownership.
If you want a role where you are trusted and can grow, keep reading.
WHAT YOU’LL DO
The Delivery Experience — the core of the job
- Set up Bluetooth, Apple CarPlay, and Android Auto
- Walk guests through key technology and safety features at their pace
- Enroll guests in connected services, mobile apps, and rewards programs
- Answer questions clearly, patiently, and professionally
- Make sure every guest leaves informed and excited, not overwhelmed
Delivery Coordination
- Review the day’s scheduled deliveries and confirm every vehicle is genuinely ready
- Coordinate with Product Specialists and Team Leaders so deliveries run on time
- Handle off-site deliveries to a guest’s home or workplace
- Support remote test drives
Team Support
- Step in for Product Specialists and Team Leaders during busy periods
- Lot organization, vehicle staging, and presentation
- Guest follow-up and after-sale support
- Marketing and dealership engagement activities
WHO WE’RE LOOKING FOR
- Sharp, dependable, and naturally people-focused
- Comfortable with technology and quick to learn something new
- Polished and professional in appearance and communication
- The kind of person others trust immediately
- Motivated by being part of a high-performing team
- Takes initiative without waiting to be told
Backgrounds that tend to succeed here: consumer electronics and wireless retail, hospitality and concierge work, guest experience roles, coaching, training, and fitness leadership — anything demanding strong communication and real attention to detail.
MINIMUM REQUIREMENTS
- Strong communication and guest-service instincts
- Valid driver’s license and clean driving history
- Ability to pass background and drug screening
- A professional, team-first mindset
- Guest-facing experience preferred
- Willingness to become a commissioned North Carolina notary public
WHY DOUG HENRY
One Simple Price — the advertised price is negotiation-free, the same for every guest on the same vehicle. Our sales team is non-commissioned, so the work here is about doing right by people rather than pushing a deal across the line.
We are a family-run dealership group that has served Eastern North Carolina for more than 30 years, built on relationships and trust. We do not hire job-fillers. We hire future leaders.
COMPENSATION & BENEFITS
- $14–$18/hour (base performance bonuses)
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off
- Employee and family discounts
- A clear advancement path for top performers
SCHEDULE
- Full-time
- Four weekdays, 9:30 AM – 6:30 PM
- Two Saturdays off per month
- Never Sundays
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Are you able to successfully complete a pre-employment drug screening as a condition of employment?
Experience:
- Driving: 5 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $14 - $18