What are the responsibilities and job description for the Credit Manager position at Doug Ashy Building Materials?
At Doug Ashy Building Materials, weve been helping Louisiana build from the ground up homes, businesses, and careers alike. Founded right here in Louisiana, were a proudly local company built on a strong foundation of service, reliability, and community.
We supply quality materials for projects big and smallserving contractors, builders, and everyday customers with the same trusted expertise and down-to-earth service. But what truly sets us apart? Our people. Our team is the heart of our operation, and we treat every employee like family, because around here, they are.
We are dedicated to making Doug Ashy not just a great place to work, but a place to grow. Were here to support every team members journey with the tools and opportunities to build something meaningful, whether thats a career path, a skill set, or just a solid days work.
At Doug Ashy, we dont just supply building materials, we build strong foundations that last.
Now hiring: Full-time Credit Manager at Doug Ashy Building Materials. Apply today and join a team you can build a future with.
What Youll Do:
- Review and process new residential and commercial credit applications, welcoming new customers to Doug Ashy with professionalism and care.
- Open and maintain new personal and commercial accounts, sending welcome letters to set the tone for a positive customer experience.
- Monitor account activity daily, ensuring payments are recorded and accounts remain accurate.
- Track lien times on residential and commercial jobs, coordinating with attorneys on demands, liens, and credit bureau reporting as needed.
- Mail or email statements monthly and audit accounts to ensure balances are correct.
- Collaborate with sales staff to confirm invoices are accurate and apply tax adjustments when necessary.
- Maintain up-to-date customer information, including authorization, phone numbers, and addresses.
- Respond to customer inquiries and resolve issues professionally over the phone or via email.
- Other duties as assigned by the manager to support the success of the team and business.
Requirements
- Detail-Oriented - You notice the small things, ensuring accounts and applications are accurate.
- Organized & Reliable - You keep track of multiple accounts, deadlines, and tasks without missing a beat.
- Customer-Focused - You communicate clearly, professionally, and kindly, building trust with customers and sales staff alike.
- Tech-Savvy - Comfortable in Microsoft Word, Excel, and other Windows applications.
- Self-Motivated - You take ownership of your work and follow up proactively.
- Experience - High school diploma or equivalent required; minimum of one year of experience in credit and collections preferred.
- Primarily an office-based role with standard office conditions.
- Ability to perform sedentary to light work, including occasional lifting of up to 10 pounds.
- Tasks include reaching, bending, stooping, typing, and operating a computer for extended periods.
- Visual acuity and manual dexterity are important for reviewing account information and maintaining records.
Benefits You Can Count On - At Doug Ashy, we take care of our peopleplain and simple. When you join our team, heres what you get:
- Retirement Plan with Company Match Helping you build a solid future.
- Health & Dental Insurance Coverage that keeps you and your family protected.
- Paid Time Off Earn time to relax, recharge, or take care of what matters.
- Employee Discounts Save on the materials and products you use most.
- Job Stability & Team Environment Were family-owned and here for the long haul.