What are the responsibilities and job description for the Overnight - Night Audit Supervisor - Join Our DoubleTree Suites by Hilton Team! position at DoubleTree Suites Phoenix Airport?
At DoubleTree Suites by Hilton Phoenix, we want you to be well. Our benefits package includes:
- Health, Dental & Vision Insurance after 60 days of employment
- Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life
- 401K Retirement Benefits with 4% match and immediate 100% vesting
- Vacation Pay
- Paid Sick Time
- Holiday pay
- Travel reduction program (TRP)
- Meal Credit
- Meal Discounts
- Recognition Programs
- Safety Shoes benefit
- Team Member Hotel Discounts
What You'll Do
- Lead and support the overnight Front Desk team
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Provide warm, responsive hospitality to all guests
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Complete night audit duties including balancing accounts, posting room and tax, and closing the business day
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Reconcile Micros and OnQ systems
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Assist with guest check-ins, check-outs, reservations, and inquiries
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Address guest concerns using the H.E.A.R.T. model
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Maintain accuracy in reports, logs, and cash handling
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Ensure adherence to hotel policies, safety procedures, and service standards
What We're Lookinf For
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1–2 years of night audit or accounting experience
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Previous front desk and Hilton experience preferred
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Strong problem-solving, communication, and customer service skills
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Ability to work independently and thrive in an overnight environment
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Detail-oriented with excellent organizational skills
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Comfortable supervising and guiding team members
DoubleTree Suites by Hilton Phoenix is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to claudia.flores@doubletreephoenix.com or call 602-683-9422 to let us know the nature of your request.
