What are the responsibilities and job description for the Hotel Front Desk Agent position at DoubleTree by Hilton?
Come and join the DoubleTree Pikesville dream team!
The front desk agent/guest service associate is often the first person to interact with guests, providing exceptional customer service. As the friendly face of the property, the front desk agent has a great desire to work with people. You are responsible for communicating in a welcoming and efficient manner, while ensuring that guests' needs are properly addressed.
Job Requirements
- Works the hotel front desk, answering phone calls and assisting guests for check-in, check-out, booking reservations, etc.. Other duties as assigned.
EDUCATION AND EXPERIENCE:
- Prefer candidates with hotel front desk experience. Knowledge of Hilton OnQ PMS is a plus.
- Minimum of High School education, post-high school education preferred.
Ideal Skills & Qualities:
- Great verbal and written communication skills
- The ability to create a fun and supportive working environment'
APPLY NOW!
Job Types: Full-time, Part-time
Pay: $16.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Front Desk: 1 year (Preferred)
Work Location: In person
Salary : $17
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