What are the responsibilities and job description for the Bellman/Shuttle Driver - Hotel position at DoubleTree by Hilton Wichita Airport?
Doubletree by Hilton Wichita Airpor is looking for a team member to join our Front Office Department. We offer competitive rates (flat rate tips), great benefits, and employees discount.
GENERAL-PURPOSE
Under general supervision, provides porter services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to guest requests.
ESSENTIAL DUTIES/RESPONSIBILITIES
Upon arrival, greets and assists guests by helping unload luggage from the vehicle and transporting to their room, personally carrying the luggage or using a luggage cart.
Upon departure, assists the guest by transporting luggage from room to lobby, and helping the guest load luggage into the vehicle.
Responds to guest needs by promptly delivering laundry, newspapers, iron & ironing board, additional linens, etc., in person. Maintains written log recording these requests and deliveries.
Responds to inquiries and promotes the hotels services, in person and on telephone, by explaining products/services. Provides the guest with up-to-date hotel information in order to enhance customer relations.
Keeps abreast of local activities and the area's establishments in order to answer questions, recommend and give directions.
Maintains a friendly, cheerful and courteous demeanor at all times.
Performs other duties as assigned, requested or deemed necessary by management.
OTHER DUTIES/RESPONSIBILITIES
Cleans lobby areas and entrances and maintains free of debris in order to present a clean and attractive facility to customers.
Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel.
SUPERVISORY DUTIES - None
Job Type: Full-time
Pay: $10.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Referral program
- Vision insurance
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $10