What are the responsibilities and job description for the Housekeeping Houseperson position at DoubleTree by Hilton South Bend?
The DoubleTree by Hilton Hotel South Bend is looking for Housekeeping Houseperson to work full or part time in our Housekeeping Department. The hotel is located in the heart of downtown South Bend, has 291 Guest Rooms, Starbucks, on site Restaurant, indoor pool, & fitness center.
The Benefits to working in Housekeeping at our great DoubleTree by Hilton Hotel are:
- Day time hours with flexible scheduling
- Competitive wages & benefits, paid vacation, paid holidays
- Free Parking
- Meal Program
- 401K plan
- Hilton Travel Discounts after 90 days
Job Summary: The Housekeeping Houseperson is responsible for maintaining the cleanliness of guest corridors, elevators and all assigned areas. He/she is also responsible for delivering items to guest rooms (luggage, irons, coffee, etc.).
Duties & Functions
- Employees must always be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
- Walked assigned floors at beginning and end of shift; remove newspapers, trays, empty ash urns, remove trash and/or linens and note any areas that need immediate cleaning.
- Always use proper two-way radio etiquette when communicating with other employees.
- Use daily checklist to complete projects listed below as assigned.
- Elevator lobbies
- Glass tables
- Furniture
- Ice machines/vending machines
- Elevator doors/frames
- Service landing/linen closets
- Stair wells
- Polish floors
- Other projects as assigned by management
- Practice safe work habits to ensure safety to guests, fellow employees and self.
- Handle items for "Lost and Found" according to the hotel standards.
- At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.
- Report maintenance issues to Housekeeping Supervisor/Manager.
- Be familiar with correct guestroom cleaning procedures to assist with cleaning if needed.
- Pick up any Room Attendant's dirty linen or trash as needed.
- Before leaving section, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures.
- Vacuum guest corridors.
- Assist Housekeeping as needed (i.e. roll-aways, flip beds, etc.)
- Deliver any clean linen to assigned sections, if applicable.
- Maintain cleanliness and organization of Housekeeping Office, linen rooms, storage closets and stairwells.
- Ensure overall guest satisfaction.
The DoubleTree by Hilton South Bend is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.