What are the responsibilities and job description for the Hotel Banquet Supervisor position at Doubletree by Hilton Minneapolis Airport?
Company Description
DoubleTree By Hilton Minneapolis Airport is perfectly located near Minnesota-Saint Paul (MSP) International Airport and area attractions. Situated just across from Ikea and the Mall of America®, we're five minutes from MSP Airport. Guests can enjoy our free shuttle and park and fly options. The Minnesota Valley National Wildlife Refuge is two miles away, offering trails for recreation. Our hotel features an indoor pool and 16,800 sq. ft. of event space across 23 meeting rooms.
Key responsibilities include:
- Act as the Company contact at the event.
- Coordinate and communicate with the convener, kitchen and service staff to time the service sequence and distribution points and ensure a smooth, efficient, quality and successful event.
- Read and understand all event work orders and make an appropriate plan for the service staff in order to successfully execute the event and its timeline.
- Ensure that all pre-event set-up and side work is done in accordance to the event order and Company standards.
- Demonstrate superior knowledge of service standards and techniques of the banquet servers; monitoring performance to ensure all procedures are followed and service are timely.
- Train, direct and supervise service and bar staff to do the same. Keep F&B Manager and General Manager informed of staff performance.
- Acts as a role model, present self well, helping co-workers and ensure a team environment amongst staff. Monitor and mentor staff ensuring all are treated with respect.
- Responsible for the quality and consistence of bar service, in accordance with company policy and all laws regarding the service of alcohol. In the absence of a F&B Manager, account for cash handling and inventory control procedures at cash bars.
- Complete all necessary paperwork, including Captain’s reports, consumption and injury reports.
- Alert a manager to any potential problems; consistently monitors standards and makes recommendations for improvements.
- Work safely and report safety concerns to appropriate personnel.
- Performs other duties as assigned.
- Position will receive tips from events.
Physical Requirements:
- Must be able to speak clearly and listen attentively to all staff and guests, most of whom speak English.
- Must be able to read and write to facilitate the communication process.
- Must have manual hand and finger dexterity for working as a Server.
- Must be able to stand and exert fast-paced mobility for periods up to twelve hours in length.
- Must be able to bend, lift, and carry items weighing up to 50 pounds on a regular and continuing basis.
- Must have the ability to consistently arrive at work for all scheduled shifts as assigned.
- Must have flexibility to work evenings, weekends, and holidays as required.
Compensation and benefits packages including 401k savings plan, Health, Dental, Vision, and Life Insurance*, FSA and HSA options, employee discounts, and paid time off.
*Health insurance benefits may be subject to eligibility requirements.
Industry
- Hotels and Motels
Employment Type
Full-time
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
Experience:
- Banquet Captain: 1 year (Preferred)
Work Location: In person
Salary : $22 - $25