What are the responsibilities and job description for the Night Auditor/Guest Service Agent position at DoubleTree by Hilton Hotel and Spa?
Night auditors perform many of the front desk's accounting and reporting functions. They also have all of the duties and responsibilities of guest service agents for conducting the business of the hotel's front office, including customer service, record-keeping, telephone operations, guest transportation, reservations taking, and other related activities. Night auditors perform as the hotel's manager-on-duty in the absence of another supervisor.
We are looking for a diligent full-time night auditor/guest service agent, committed to working the weekend shifts, Saturdays and Sundays from 11:00 P.M. – 7:30 A.M. for night audit and all other days in the week as a guest service agent, preferably afternoon shifts. Basic customer service/front desk experience or night audit experience in a hospitality setting is an advantage.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- Employee discount
- Health insurance
- Retirement plan
Education:
- High school or equivalent (Required)
Experience:
- Hotel & Accommodations Guest Services Staff: 1 year (Required)
- Hotel experience: 1 year (Required)
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
- Overnight Shift (Required)
Work Location: In person
Salary : $19 - $22