What are the responsibilities and job description for the Front Desk Agent (Weekends 7a-3p) position at Doubletree By Hilton Hattiesburg?
Job Overview
We are seeking a dynamic and welcoming Front Desk Agent to serve as the first point of contact for our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks to ensure a smooth and professional environment. Your energetic approach and organizational skills will help create a positive experience for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a vibrant workplace.
Duties
- Greet visitors, clients, and staff with enthusiasm and professionalism, ensuring a warm and welcoming atmosphere
- Answer multi-line phone systems promptly and courteously, directing calls efficiently to the appropriate departments or individuals
- Manage appointment scheduling, calendar management, and coordinate meetings using Microsoft Office and Google Workspace tools
- Handle data entry, filing, proofreading, and maintain accurate records to support office operations
- Assist with office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software
- Provide excellent customer support by addressing inquiries via phone or in person with patience and clarity
- Support clerical tasks including typing documents, managing office correspondence, and maintaining organized files
Skills
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Excellent organizational skills with the ability to prioritize tasks effectively and manage time efficiently
- Experience in office management or administrative roles with a focus on customer service excellence
- Bilingual abilities are highly valued to assist diverse client needs
- Familiarity with multi-line phone systems and phone etiquette to handle high call volumes professionally
- Attention to detail in proofreading, data entry, filing, and record keeping
- Previous experience as a dental or medical receptionist or personal assistant is a plus but not required
- Knowledge of bookkeeping software such as QuickBooks is advantageous for supporting financial tasks
Join us as a Front Desk Agent where your positive energy and organizational talent will help shape an outstanding experience for everyone who walks through our doors. We’re committed to fostering a supportive environment that values your skills while offering opportunities for growth.
Pay: $12.00 - $14.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $12 - $14