What are the responsibilities and job description for the Cook/Food Server position at Double Quick?
As a Double Quick Cook and Food Server, customer service is our number one priority. Our associates are not just cashiers. Double Quick associates are required to do the following:
1. Provide a friendly greeting to all customers upon entering the store or on the phone.
2. Get to know your customers and use their name.
3. Go out of your way to make customers feel important and valued.
4. Move quickly to provide fast service.
5. Suggestive sell to customers when appropriate.
6. Thank customers for their business and invite them back.
Without our customers we would not be in business. It’s imperative that they receive 100% of our attention and we show appreciation for their business. Cooks and Food Servers should be outgoing, energetic, & customer focused!
Position Requirements: Ability, Education, and/or Related Work History:
• Must be in physically good shape and able to stand during entire work shift.
• Must be able to work in a cooler at a temperature of 35 degrees for up to 30 minutes.
• Must be able to lift 50 lbs.
• Must have visual acuity to check identification and process money orders.
• Must be able to tolerate gas fumes and cleaning products.
• Must be able to climb a ladder to clean windows.
• Must be able to react to a fire by lifting and using a 30 lb fire extinguisher.
• Must be able to do basic math at the eighth grade level.
• Must be able to speak, read and write English and communicate with customers in English.
Candidate Profile:
In addition to being able to perform the job duties outlined on page one, below are important expectations while working on our team.
• People oriented, friendly, enthusiastic, smiles • Good communication skills
• Respectful and polite • Able to work alone and on a team
• Demonstrate a sense of urgency (move fast) • Able to stay busy between customers
• Honest • Flexible
• Willing to learn • Willing to help associates and customers
• Dependable & punctual – consistently reports to work on time and provides proper notice if necessary • Multi-Task: able to successfully complete multiple tasks independently
Our professional image standards include:
• Proper uniform and name tag at all times • No gossiping or profanity
• Proper hygiene: clean shaved, clean hair, no body odor, clean uniform, fresh breath, clean finger nails
• No chewing gum
• No cell phone for calls or texting permitted while on duty, only emergency calls from family or friends can be placed to or from store phone only.
Disclaimer-The above list is not exhaustive but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, and changes in personnel, workload or technical development).