What are the responsibilities and job description for the Tow Truck Operator position at Double D Towing LLC?
Overview
We are seeking a dedicated and skilled Tow Truck Driver to join our team. The ideal candidate will possess strong automotive knowledge and a commitment to providing exceptional customer service. This role involves responding to various roadside assistance calls, safely towing vehicles, and ensuring that all operations comply with safety regulations. The Tow Truck Driver will play a crucial role in assisting customers in distress while demonstrating professionalism and expertise in automotive diagnostics and repair.
Duties
- Operate tow trucks, including flatbed and traditional tow vehicles, to transport disabled or improperly parked vehicles.
- Perform automotive diagnostics and basic mechanical repairs as needed before towing.
- Load and unload vehicles safely, ensuring minimal damage during the process.
- Communicate effectively with customers to assess their needs and provide assistance.
- Manage conflicts professionally, ensuring customer satisfaction during stressful situations.
- Maintain accurate records of services rendered and vehicle conditions.
- Conduct routine inspections of towing equipment to ensure safety and functionality.
- Collaborate with dispatchers to respond promptly to service calls.
Requirements
- DOT Physical Card Required.
- Strong mechanical knowledge with experience in automotive repair preferred.
- Familiarity with manual transmission vehicles is a plus.
- Excellent conflict management skills to handle customer interactions effectively.
- Ability to perform automotive diagnostics and troubleshoot mechanical issues.
- Strong customer service orientation with the ability to work under pressure.
- Previous experience as a tow truck driver or in a similar role is preferred but not mandatory. Join our team as a Tow Truck Driver and contribute to providing reliable roadside assistance while enhancing your skills in the automotive field.
- We are building a family, we want people who want to grow with us.
Job Type: Full-time
Pay: $150.00 - $325.00 per day
Benefits:
- Employee discount
- Flexible schedule
- On-the-job training
- Paid training
Work Location: On the road
Salary : $150 - $325