What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Double Branch Chiropractic & Rehab?
About us
Double Branch Chiropractic & Rehab is a small business in Wesley Chapel, FL. We are professional, agile, and social. Our goal is to utilize a thorough functional examination to determine the root cause of our patient’s ailments. Once the problem has been found we begin a custom treatment plan to address the issues by using chiropractic adjustments, physiotherapies, corrective exercise, and soft tissue mobilization. We accomplish our results by taking a whole-body approach to treating our patients. No matter the cause or location of your pain, expect nothing, but the highest quality of care from our team members to achieve the highest quality of life..
Our work environment includes:
- Modern office setting
- Growth opportunities
- Family atmosphere
- Safe work environment
- Professional work attire
Double Branch Chiropractic & Rehab is looking for a receptionist to join our medical practice's front office team. The ideal candidate is courteous, personable, and professional. If you’re a problem solver with a gift for making things run smoothly and alleviating patient concerns, please apply.
Medical Receptionist Duties and Responsibilities
- Serves patients by greeting them, answering routine questions, scheduling appointments, and maintaining records and accounts.
- Uses practice management software (PMS), patient portal and appointment reminder systems, mobile applications, and other forms of technology to manage scheduling, interact with patients and providers, and update files and patients’ records.
- Welcomes patients and visitors in person or on the telephone and takes detailed messages as needed.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Assists patients in filling out insurance forms and other patient records.
- Arranges hospital admissions, provides referrals, and schedule appointments for medical tests and lab work for patients as needed.
- Keeps patient appointments on schedule by notifying the provider of a patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Minimizes patients’ stress by anticipating their anxieties, answering questions, and maintaining a calm and orderly environment in the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information, recording and collecting patient charges, monitoring credit extended to patients, and filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory levels, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, scheduling equipment service and repairs, and overseeing the delivery of supplies.
- Helps patients in distress by responding to emergencies and solving problems.
- Collects, sorts, distributes, or prepares mail, messages, or courier deliveries.
- Prepares, processes, and archives memos, correspondence, travel vouchers, and other documents.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
- Provides directions to the office to new patients, consulting practitioners, and vendors.
- Contributes to team effort by accomplishing related results as needed.
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 38 per week
Schedule:
- Monday to Friday
Work Location: In person
Salary : $20