What are the responsibilities and job description for the Strategic Product Manager - B2B Customer Experience and Product Strategy position at DOT Compliance Group L.L.C.?
Are you a product leader who thrives on transforming external customer insights into impactful digital solutions? DOT Compliance Group is seeking a Strategic Product Manager to lead the development of B2B software products that simplify DOT compliance for transportation companies. This role is ideal for someone with deep experience in external customer journey mapping, feature and epic development, and a strong strategic listening mindset.
What You’ll Do
- Own the product roadmap, driving epic and feature development that aligns with external customer needs and business goals.
- Develop and maintain customer journey maps focused on B2B users to identify pain points and opportunities for innovation.
- Lead customer listening programs (surveys, interviews, usage analytics) to inform product strategy and validate decisions.
- Collaborate cross-functionally with design, engineering, marketing, and compliance teams to deliver market-ready solutions.
- Translate customer insights into clear product requirements, user stories, and functional specs.
- Stay ahead of DOT and FMCSA regulations to ensure product relevance and compliance.
What You Bring
- 5 years of experience in product management, ideally in B2B SaaS, compliance, or transportation technology.
- Proven success in epic and feature development, backlog management, and agile methodologies.
- Strong background in external customer journey mapping, persona development, and CX strategy.
- Experience with tools like Jira, Aha!, Figma, Qualtrics, Google Analytics, or similar.
- Strategic mindset with the ability to balance technical depth and business impact.
- Excellent communication and collaboration skills, with a focus on customer empathy and market-driven thinking.
Bonus Points
- Familiarity with DOT/FMCSA regulations or compliance services.
- Experience managing third-party vendors or tech partners.
- Background in transportation, logistics, or regulatory technology.
Why DOT Compliance Group?
We’re a fast-growing compliance solutions provider helping independent truckers and small fleets stay on the road and in compliance. You’ll be part of a mission-driven team that values innovation, customer empathy, and continuous improvement.
Eligibility Requirement
This is a full-time, U.S.-based position. Candidates must reside in the Dallas-Fort Worth (DFW) area and be legally authorized to work in the United States without the need for visa sponsorship now or in the future. DOT Compliance Group does not offer employment-based visa sponsorship for this role.
Ready to shape the future of compliance software with customer-first thinking?
Apply now and help us build products that make a real difference.
Job Types: Full-time, Permanent
Pay: $100,000.00 - $140,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Will you now, or in the future, require sponsorship to legally work for DOT Compliance Group in the United States?
Experience:
- B2B product management: 5 years (Preferred)
Ability to Commute:
- Bedford, TX 76022 (Required)
Work Location: Hybrid remote in Bedford, TX 76022
Salary : $100,000 - $140,000