Paradise Quick Stop #11 Assistant General Manager

Job Description – Assistant General Manager

Job Summary:
The Assistant Restaurant General Manager will oversee and manage the daily operations of the restaurant to ensure goals and objectives are achieved. 

Supervisory Responsibilities:
•    Hires and trains restaurant staff.
•    Organizes and oversees the staff schedules.
•    Conducts performance evaluations that are timely and constructive.  
•    Handles discipline and termination of employees in accordance with restaurant policy.

Duties/Responsibilities:
•    Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
•    Ensures customer satisfaction with all aspects of the restaurant and dining experience.
•    Handles customer complaints, resolving issues in a diplomatic and courteous manner.
•    Ensures compliance with all food and health regulations.
•    Estimates food and beverage costs.
•    Manages inventory and purchases food and supplies.
•    Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
•    Periodically evaluates restaurant equipment for repairs and maintenance; schedules for service.
•    Collaborates with General Managers and  Area Coaches to company leadership to develop and maintain marketing and brand.
•    Maintains sales records and tracks cash receipts.
•    Prepares and submits operations reports and other documentation requested by the regional manager. 
•    Coordinates with other support departments such as human resources, finance, and logistics to ensure successful production operations.
•    Performs other duties as assigned. 
 

Required Skills/Abilities: 
•    Strong supervisory and leadership skills.
•    Excellent interpersonal skills with a focus on customer service.
•    Excellent time management skills.
•    Excellent organizational skills and attention to detail.
•    Familiarity with food handling, safety, and other restaurant guidelines.
•    Proficient with Microsoft Office Suite or related software.
Education and Experience:
•    High school diploma or equivalent required.
•    Previous restaurant experience required; management experience preferred.
•    Successful completion of corporate training program required.

Physical Requirements: 
•    Ability to traverse all parts of the restaurant quickly.
•    Prolonged periods sitting at a desk and working on a computer.
•    Must be able to lift 25 pounds at times.