What are the responsibilities and job description for the Member Service Representative position at DORT FINANCIAL CU?
Join Our Team and Make a Difference!
We strive to execute our mission of enriching people’s lives: members, employees, and communities. Our vision is to be a leader in our industry by providing quality financial services, developing an empowered and diverse team, and making our communities a better place to live. We do this by abiding by our core values of Empowerment, Accountability, Transparency, Collaboration, and Volunteerism each day, and have a strong focus in community involvement.
Why Dort Financial Credit Union?
- Comprehensive Benefits: Medical, dental, and vision insurance; Life/AD&D and Disability Insurance; HSA/FSA plans
- Additional Benefits: Tuition reimbursement; LegalShield; Pet Benefits; Employee Assistance Program; free Telemedicine; competitive 401(k) match with Safe Harbor; referral bonuses; and paid time off, including holidays.
Your Role:
As a vital member of our team, you'll provide a wide range of Credit Union services, beginning with building and strengthening member relationships by matching their needs with our products and services. Your role will also involve:
- Interviewing and counseling loan applicants and enrolling new members
- Reviewing and suggesting improvements for current and prospective loans by effectively reviewing loan applications and credit reports
- Assist with loan, cash, and teller services
- Offer credit score coaching to save our members money
- Fundamental financial counseling to boost our members money management knowledge
What We’re Looking For:
- Education: High School Diploma or GED required; Bachelor’s degree is a plus.
- Experience: We value at least one year of customer-facing experience in credit unions or financial institutions.
- Skills: You should be bondable and proficient with Microsoft Office or similar software, with a positive attitude and excellent communication skills.
Ready to Join Us?
If you're enthusiastic about making a meaningful impact and growing your career with a supportive and dynamic team, apply now and start your journey with Dort Financial Credit Union today!
*Sponsorship for work authorization is not available for this position. Candidates are responsible for ensuring they have the legal authorization to work in the location where they apply.*