What are the responsibilities and job description for the Member Service Representative position at Dort Financial Credit Union?
*This position will require travel to some or all of our existing branches until the official opening of the Commerce Branch. Our existing branches are located in Flint, Grand Blanc, Fenton, Davison, Lapeer, Swartz Creek, Clio, Orion Township, Clarkston, and Owosso.*
Join Our Team and Make a Difference!
We strive to execute our mission of enriching people’s lives: members, employees, and communities. Our vision is to be a leader in our industry by providing quality financial services, developing an empowered and diverse team, and making our communities a better place to live. We do this by abiding by our core values of Empowerment, Accountability, Transparency, Collaboration, and Volunteerism each day, and have a strong focus in community involvement.
Why Dort Financial Credit Union?
- Comprehensive Benefits: Medical, dental, and vision insurance; Life/AD&D and Disability Insurance; HSA/FSA plans
- Additional Benefits: Tuition reimbursement; LegalShield; Pet Benefits; Employee Assistance Program; free Telemedicine; competitive 401(k) match with Safe Harbor; referral bonuses; and paid time off, including holidays.
Your Role:
As a vital member of our team, you'll provide a wide range of Credit Union services, beginning with building and strengthening member relationships by matching their needs with our products and services. Your role will also involve:
- Interviewing and counseling loan applicants and enrolling new members
- Reviewing and suggesting improvements for current and prospective loans by effectively reviewing loan applications and credit reports
- Assist with loan, cash, and teller services
- Offer credit score coaching to save our members money
- Fundamental financial counseling to boost our members money management knowledge
What We’re Looking For:
- Education: High School Diploma or GED required; Bachelor’s degree is a plus.
- Experience: We value at least one year of customer-facing experience in credit unions or financial institutions.
- Skills: You should be bondable and proficient with Microsoft Office or similar software, with a positive attitude and excellent communication skills.
Ready to Join Us?
If you're enthusiastic about making a meaningful impact and growing your career with a supportive and dynamic team, apply now and start your journey with Dort Financial Credit Union today!
*Sponsorship for work authorization is not available for this position. Candidates are responsible for ensuring they have the legal authorization to work in the location where they apply.*
Salary : $26