What are the responsibilities and job description for the Financial Aid Advisor position at Dorsey College?
Company Description Dorsey College is a Michigan-based career school with over 85 years of history preparing learners for in-demand professions. Founded in 1934, the institution began by training individuals to operate advanced data tabulation technology of its time and has evolved to meet modern workforce needs. Today, Dorsey College offers career-focused training in fields such as healthcare, nursing, culinary arts, skilled trades, and beauty. The college is represented by thousands of successful graduates across Michigan and remains committed to delivering practical, career-oriented education. Prospective team members join an organization that values student success and community impact.
Role Description The Financial Aid Advisor is a full-time, on-site role based at Dorsey College in Saginaw, MI. This role is responsible for guiding prospective and current learners through the financial aid process, including explaining available programs, assisting with completing applications (such as FAFSA and institutional forms), and verifying documentation in accordance with regulations and institutional policies. The advisor will meet with learners and their support networks, provide individualized counseling on funding options and payment plans, and respond to questions via phone, email, and in-person meetings. Day-to-day responsibilities include maintaining accurate records, monitoring eligibility and award status, collaborating with admissions and student services teams, and helping ensure compliance with federal, state, and institutional guidelines. The Financial Aid Advisor also participates in orientation events, workshops, and ongoing professional development to stay informed about changes in financial aid regulations and best practices.
Qualifications
Role Description The Financial Aid Advisor is a full-time, on-site role based at Dorsey College in Saginaw, MI. This role is responsible for guiding prospective and current learners through the financial aid process, including explaining available programs, assisting with completing applications (such as FAFSA and institutional forms), and verifying documentation in accordance with regulations and institutional policies. The advisor will meet with learners and their support networks, provide individualized counseling on funding options and payment plans, and respond to questions via phone, email, and in-person meetings. Day-to-day responsibilities include maintaining accurate records, monitoring eligibility and award status, collaborating with admissions and student services teams, and helping ensure compliance with federal, state, and institutional guidelines. The Financial Aid Advisor also participates in orientation events, workshops, and ongoing professional development to stay informed about changes in financial aid regulations and best practices.
Qualifications
- Strong learner advising and customer service skills, including the ability to explain complex financial information clearly and support individuals from diverse backgrounds.
- Experience with financial aid processes or related areas, such as FAFSA completion, documentation review, eligibility verification, and compliance with institutional and regulatory requirements.
- Proficiency with office software and data systems, including accurate data entry, recordkeeping, and basic reporting; comfort working with confidential information.
- Effective communication and interpersonal skills, including active listening, professional writing, and collaboration with cross-functional teams.
- Organizational and time management skills to handle multiple cases, deadlines, and follow-up tasks while maintaining attention to detail.
- Ability to work on-site in Saginaw, MI, with consistent attendance and reliability, and to adapt to changes in policies or procedures.
- High school diploma or equivalent required; an associate or bachelor’s degree in a related field (such as business, counseling, or education) is preferred.
- Prior experience in financial aid, higher education, or student services is beneficial, as is familiarity with federal and state funding programs.