What are the responsibilities and job description for the Lead Cashier - Full Time position at Dorothy Lane Market?
Do you love making people happy? A DLM, we pride ourselves on the friendliest checkouts with fast, efficient service to create a wonderful shopping experience for our guests. These very important positions are our last chance to interact with our customers, so it’s an opportunity to make them feel welcomed and satisfied that they chose to shop at Dorothy Lane Market.
The Lead Cashier position requires someone with cashier experience, excellent customer service skills, and leadership qualities to assist in running the day-to-day operations of our Front End. Hours for the position are full time, and require some evening shifts as well as weekend availability.
What You’ll Do:
Qualifications:
At Dorothy Lane Market, we have a passion for great food and great people! By joining the DLM family, you can look forward to working in a fun, friendly, and caring environment that encourages growth personally and professionally.
In addition, we offer the following benefits:
The Lead Cashier position requires someone with cashier experience, excellent customer service skills, and leadership qualities to assist in running the day-to-day operations of our Front End. Hours for the position are full time, and require some evening shifts as well as weekend availability.
What You’ll Do:
- Provide excellent customer service both in person, and over the phone.
- Run register with accuracy.
- Operate our Guest Services booth.
- Properly handle any customer issues.
- Monitor customer flow and manage the number of lanes needed for efficiency.
- Assist with cashier inquiries in a timely fashion.
- Proactively assist customers with locating products or answering questions.
- Be a positive role model for our cashiers and carry-outs.
- Be responsible for store closing procedures a couple of nights per week.
Qualifications:
- A desire to make folks happy by providing Honestly Better® Food and Service.
- A willingness to learn about and taste great food.
- A willingness to practice the DLM Team Values: Be Honest, Safe, Helpful, and Hard-Working
- Effective verbal and written communication skills.
- Previous customer service experience required.
- Standing for long periods of time.
- Lifting up to 40lbs.
- Must have holiday and weekend availability.
- Must be 18 years or older.
At Dorothy Lane Market, we have a passion for great food and great people! By joining the DLM family, you can look forward to working in a fun, friendly, and caring environment that encourages growth personally and professionally.
In addition, we offer the following benefits:
- Flexible Schedules
- Associate Discounts and Lunch Specials
- Wellness Programs
- Tuition Reimbursement
- Opportunities for Cross-training and Advancement
- Paid Time Off and Holiday Pay
- Comprehensive Medical, Dental and Vision
- 401(k) with Employer Match
- Employee Assistance Program